Dedicated professional with strong customer relationship management skills. Proven ability to maintain high service standards and implement safety protocols in diverse environments.
Overview
11
11
years of professional experience
Work History
Commercial Cleaner
Perfectly Pristine Cleaning
Davison, Michigan
11.2022 - Current
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Collaborated with team members to complete daily cleaning assignments efficiently.
Inspected areas for cleanliness and addressed issues promptly to meet expectations.
Bartender
Pintown Pizza and Lanes
Chesaning, Michigan
07.2015 - Current
Provided excellent customer service in a fast-paced environment.
Maintained cleanliness of the bar and kitchen areas consistently.
Collaborated with kitchen staff to ensure timely food and drink delivery.
Insurance Agent
Bankers Life Insurance Company Of America
Saginaw, Michigan
05.2022 - 11.2022
Educated customers on policy features, benefits, and coverage options.
Conducted regular follow-ups to maintain client relationships and address inquiries.
Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
General Manager
Frankenmuth Brewery
Frankenmuth, Michigan
06.2020 - 05.2022
Conducted training sessions to enhance staff skills and promote teamwork.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Managed staff schedules and coordinated team activities for optimal performance.
Education
Certified Senior Advisor -
The Department of Insurance And Financial Services
05-2022
Life And Annuity Certified Professional -
The Department of Insurance And Financial Services
05-2022
Some College (No Degree) - Criminal Justice
Delta College
Bay City, MI
Skills
Customer relationship management
Staff training
Chemical handling knowledge
Adaptive learning
Timeline
Commercial Cleaner
Perfectly Pristine Cleaning
11.2022 - Current
Insurance Agent
Bankers Life Insurance Company Of America
05.2022 - 11.2022
General Manager
Frankenmuth Brewery
06.2020 - 05.2022
Bartender
Pintown Pizza and Lanes
07.2015 - Current
Certified Senior Advisor -
The Department of Insurance And Financial Services
Life And Annuity Certified Professional -
The Department of Insurance And Financial Services