Ramsi Hendrix
Mangham,LA
Summary
Dynamic professional with proven skills in customer relationship management and attention to detail. Experienced in event coordination and inventory management, committed to delivering high-quality service and enhancing customer experiences.
Overview
13
13
years of professional experience
Work History
Commercial Cleaner
Spotless Cleaning Solutions
Mangham , LA
11.2022 - 08.2025
- Cleaned and sanitized commercial spaces to maintain a hygienic environment.
- Maintained cleanliness in designated areas using appropriate cleaning supplies and equipment.
- Performed detailed cleaning of residential spaces, ensuring high standards of cleanliness.
- Communicated with clients to understand specific cleaning preferences and requirements.
- Followed safety protocols while using cleaning chemicals and tools in various environments.
Insurance Marketer
Laura Wood State Farm
Rayville , LA
01.2024 - 07.2024
- Managed high-volume inbound calls to provide effective customer support.
- Conducted follow-up calls to ensure customer satisfaction and resolve issues.
- Maintained up-to-date knowledge of company products and services.
- Provided excellent customer service throughout each call.
- Inputted notes into the system regarding customer conversations for future reference.
FOH/Bar Manager
Underdogs
West Monroe , LA
06.2021 - 11.2022
- Supervised daily bar operations ensuring smooth service and guest satisfaction.
- Managed inventory levels, ordering supplies to maintain product availability.
- Trained and mentored staff on cocktail preparation and customer service standards.
- Coordinated special events, enhancing guest experiences through tailored beverage offerings.
- Handled customer inquiries and resolved issues to maintain a positive atmosphere.
FOH/Bar Manager
Buffalo Wild Wings
West Monroe, LA
01.2013 - 08.2021
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Collaborated with kitchen staff to create drink pairings that enhance menu items.
- Ensured compliance with health and safety regulations in bar area operations.
- Coordinated special events, enhancing guest experiences through tailored beverage offerings.
- Maintained detailed inventory of bar supplies and stocked work areas.
Education
High School Diploma -
Mangham High School
Mangham05-2008
Skills
- Customer relationship management
- Inventory control
- Time management
- Event planning
- Attention to detail
- Adaptability
- Team collaboration
- Work ethic
- Self-motivation
- Microsoft 365 proficiency
- Technical support
- Staff training
- Sales techniques
- Communication strategies
- Recordkeeping
- MS office
- Microsoft Word
- Analytical thinking
- Computer skills
References
References available upon request.
Timeline
Insurance Marketer
Laura Wood State Farm
01.2024 - 07.2024
Commercial Cleaner
Spotless Cleaning Solutions
11.2022 - 08.2025
FOH/Bar Manager
Underdogs
06.2021 - 11.2022
FOH/Bar Manager
Buffalo Wild Wings
01.2013 - 08.2021
High School Diploma -
Mangham High School
Similar Profiles
Matt TudiscoMatt Tudisco
Owner at Pro Spotless Window CleaningOwner at Pro Spotless Window Cleaning
Raquel PujolRaquel Pujol
Commercial Janitorial Cleaner at L & R Spotless Cleaning Services LLCCommercial Janitorial Cleaner at L & R Spotless Cleaning Services LLC
Tony SmithTony Smith
Vice President at Spotless Cleaning 7 llcVice President at Spotless Cleaning 7 llc
Charnecia JonesCharnecia Jones
CNA at Colonial Manor Nursing HomeCNA at Colonial Manor Nursing Home
Alyssa HernandezAlyssa Hernandez
Starbucks Barista at TargetStarbucks Barista at Target