Summary
Overview
Work History
Education
Skills
Timeline
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Christian Palmer

Bowdoin,ME

Summary

I am a hardworking employee enthusiastic about learning the criminal justice field inside and out. I pursue opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities. I'm looking for a career change because I feel I have hit my apex of my sales career, and I am ready to pursue my dream of being in the criminal justice field.

Overview

8
8
years of professional experience

Work History

Salesperson

Lee's Tire Wholesale
09.2018 - Current
  • Went to businesses in person all across Maine doing cold calls.
  • Dealt with the majority of customers placing orders over the phone.
  • Sold products to government entities such as Police departments and Towns/Cities
  • Stayed consistent and calm during the extremely stressful "snow tire rushes" .
  • Extracted information to assess a customers needs.
  • Deescalated upset customers , doing whatever it takes to rectify situations.
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Negotiated better pricing with vendors.

Delivery Driver

Lee's Tire & Service Wholesale
09.2016 - 09.2018
  • Developed and sustained good relationships with customers.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered products to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Trained new employees for my current and past positions.

Tire Studder/Warehousing

Lee's Tire & Service Whoesale
10.2015 - 09.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Studded large amounts of tires meeting time sensitive deadlines.

Education

High School Diploma -

Mount Ararat
Topsham, ME
06.2015

Skills

  • Account Management
  • Customer Engagement
  • Cross-Selling Products and Services
  • Complaint Handling & De-escalation
  • Needs Analysis
  • Relationship Building
  • Negotiation
  • Customer Care

Timeline

Salesperson

Lee's Tire Wholesale
09.2018 - Current

Delivery Driver

Lee's Tire & Service Wholesale
09.2016 - 09.2018

Tire Studder/Warehousing

Lee's Tire & Service Whoesale
10.2015 - 09.2016

High School Diploma -

Mount Ararat

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Christian Palmer