Summary
Overview
Work History
Education
Skills
Timeline
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Christian Peeples

Deerfield Beach

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Teleperformance
North Lauderdale
06.2022 - 04.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Implemented innovative methods for streamlining the customer service process.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Security Officer

Allied Security
Fort Lauderdale
04.2020 - 03.2021
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Education

High School Diploma -

Deerfield Beach High
Deerfield Beach, FL
06-2019

Skills

  • Customer service
  • Technical support
  • Report writing
  • Record keeping
  • Process improvement
  • Customer relationship management
  • Team collaboration

Timeline

Customer Service Representative

Teleperformance
06.2022 - 04.2023

Security Officer

Allied Security
04.2020 - 03.2021

High School Diploma -

Deerfield Beach High

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