Christian Perez-Cameron
Wallingford,CT
Summary
Dynamic professional with a proven track record in fast-paced business environments, specializing in leadership and problem-solving. Expertise in strategic planning and operational efficiency. Committed to leveraging diverse experience to drive success and foster innovation in future roles. Passionate about creating impactful solutions that enhance organizational performance and achieve business goals.
Overview
4
4
years of professional experience
Work History
General Manager
Rock Spot Wallingford
05.2026 - Current
- Responsible for running the gym at a high standard during day to day operations, to assure the best customer service possible.
- Assuring safety procedures are being strictly followed by staff to ensure a safe experience for all parties.
- Taking over a gym with a 60% payroll to revenue ratio and reducing their payroll cost by nearly $10,000 a month.
- Collaborating with a team of operations staff and district manager to implement targeted sale strategies, resulting in a membership increase by about 40 percent in 6 months. 300 members to 416.
- Negotiated a marketing opportunity worth over $3,000, down to no cost at the Durham Fair, reaching an annual audience of over 300,000 attendees.
- Proficient in Humanity, Paymaster and Paycor which have been used to process over 100 time cards monthly and develop weekly and monthly schedules for our team.
- Cultivated a homey workplace environment by hiring and training a team of approximately 30 great employees.
- Responsible for maintaining a strict payroll to revenue ratio and maintaining a strong budgetary discipline.
- Monthly executive reports that help our operations team quantify our revenue and highlight strengths in our systems and potential areas for improvement.
- Organized 3-5 community events annually to increase customer satisfaction and camaraderie.
- Counted and managed daily cash deposits, verifying accuracy of registers through weekly audits and maintaining adequate cash levels to support daily transactions.
- Taking monthly inventory counts of retail and food and beverage items.
- Created and managed engaging content for the gym’s social media platforms, while overseeing daily operations.
General Manager
Rock Spot New Haven
04.2023 - 05.2026
- Head of marketing, outreach and tabling events to acquire membership pre-sales. As a result we opened the gym with over 200 members.
- Positive customer service with a constant focus on sales and training.
- Hired and trained a small team of about 10 enthusiastic staff who helped maintain a clean and safe environment for our customers.
- Monthly Checks of HVAC filters and changing when necessary.
- Organized climbing competitions with over 150 participants and 50+ spectators.
- Coordinating with the program manager to assure Youth Programs and events were properly staffed and marketed.
- Connecting with the community & improving space to accommodate customer needs.
- Monthly executive reports that help our operations team quantify our revenue and highlight strengths in our systems and potential areas for improvement.
- Responsible for depositing and counting cash sales.
Shift Manager
Rock Spot Wallingford
08.2022 - 11.2023
- Responsible for supervising the facility throughout the day to day operations.
- Accountable for opening/closing the facility, coordinating floor staff and generating sales.
- Put my best foot forward each day to ensure a positive experience for customers, of all ages & abilities.
- Experience with teaching homeschool groups, youth programs, and running shoe demos.
Assistant Manager
Rock Spot Wallingford
11.2023 - 08.2023
- Responsible for taking inventory including retail, food & beverage.
- Trained staff appropriately to ensure that safety protocols and customer experience standards were being met.
- Planned & managed boulder competitions & other gym events to ensure an amazing outcome for all parties involved.
- Creating unique and relevant social media content to promote the gym, market events, and retail space.
Education
Course Work - Business Management
Southern Connecticut State University
New Haven, CT10-2017
Professional Development Workshop - Sales
Rise Above Consulting
02-2024
High School Diploma -
Lyman Hall High School
Wallingford, CT06-2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Staff training/development
- Adaptable
- Inventory control
- Employee scheduling
- Troubleshooting expertise
Timeline
General Manager
Rock Spot Wallingford
05.2026 - Current
Assistant Manager
Rock Spot Wallingford
11.2023 - 08.2023
General Manager
Rock Spot New Haven
04.2023 - 05.2026
Shift Manager
Rock Spot Wallingford
08.2022 - 11.2023
Course Work - Business Management
Southern Connecticut State University
Professional Development Workshop - Sales
Rise Above Consulting
High School Diploma -
Lyman Hall High School