Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Captain
MOD Pizza
Maple Valley, WA
11.2021 - 06.2023
Delegated Tasks to all Squad members to ensure efficient Restaurant Operations.
Resolved customer service inquiries in a timely manner while providing excellent customer service.
Worked with upper management to develop strategies to improve customer service delivery.
Manged Inventory records and coordinated with morning shift with tasks that needed to be completed.
Squad Member
MOD Pizza
Maple Valley, WA
11.2019 - 11.2021
Provided quality customer service with a friendly attitude.
Followed health code regulations when handling food items safely.
Efficiently Prepared the Store for closing following all company closing procedures.
Education
High School Diploma -
Tahoma High School
Maple Valley, WA
06-2020
Skills
Staff Training and supervision
Multitasking ability
Customer Service Experience
Product quality control
Shift Leadership
Management Experience
Languages
Spanish
Native/ Bilingual
Certification
FAA Issued Commercial License Airplane Single Engine Land
FAA Issued Instrument Rating Airplane
FAA Issued Certificated Flight Instructor Airplane Single Engine