Summary
Overview
Work History
Education
Skills
Languages
Certification
Flying Experience
Timeline
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Christian Ponce

Maple Valley,WA

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver. Resourceful in balancing customer, company and employee needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Captain

MOD Pizza
Maple Valley, WA
11.2021 - 06.2023
  • Delegated Tasks to all Squad members to ensure efficient Restaurant Operations.
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.
  • Worked with upper management to develop strategies to improve customer service delivery.
  • Manged Inventory records and coordinated with morning shift with tasks that needed to be completed.

Squad Member

MOD Pizza
Maple Valley, WA
11.2019 - 11.2021
  • Provided quality customer service with a friendly attitude.
  • Followed health code regulations when handling food items safely.
  • Efficiently Prepared the Store for closing following all company closing procedures.

Education

High School Diploma -

Tahoma High School
Maple Valley, WA
06-2020

Skills

  • Staff Training and supervision
  • Multitasking ability
  • Customer Service Experience
  • Product quality control
  • Shift Leadership
  • Management Experience

Languages

Spanish
Native/ Bilingual

Certification

  • FAA Issued Commercial License Airplane Single Engine Land
  • FAA Issued Instrument Rating Airplane
  • FAA Issued Certificated Flight Instructor Airplane Single Engine

Flying Experience

  • 355 TT
  • 355 ASEL
  • 62 XC
  • 291 PIC
  • 25 Night
  • 62.3 Simulated Instrument
  • 9.2 Actual Instrument

Timeline

Captain

MOD Pizza
11.2021 - 06.2023

Squad Member

MOD Pizza
11.2019 - 11.2021

High School Diploma -

Tahoma High School
Christian Ponce