Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Ponce

NAPLES,FLORIDA

Summary

Dynamic professional with extensive experience at UPS, recognized for training and mentoring teams to drive performance. Proven expertise in inventory management and customer assistance, resulting in enhanced operational efficiency and profitability. Committed to delivering exceptional service while fostering a collaborative work environment.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

UPS
Naples, USA
06.2022 - Current
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Trained new employees regarding warehouse procedures and standards.
  • Provided feedback on packing materials and supplies to reduce waste and cut costs.

Day Shift Bar Manager

Bambu Tropical Bar n Grill
Naples, FL
03.2024 - 03.2025
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Developed and implemented bartender training programs, policies and procedures.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Trained new bar staff in proper safety procedures and responsible alcohol service policies.
  • Created signature beverages to increase revenue and patron loyalty.

Bartender/Server

Olive Garden
Naples, FL
01.2020 - 06.2022
  • Verify identification and age requirements of customers
  • Mix traditional and creative cocktails
  • Process payment from customers
  • Clean glasses and bar utensils
  • Make suggestions based on customer tastes and preferences
  • Record and balance cash receipts and prepare cash deposits
  • Open and maintain tabs throughout their shift
  • Build a rapport with regular customers to create a positive atmosphere

Education

High School Diploma -

Golden Gate High School
Naples, FL
05.2018

Skills

  • POS systems
  • Issue resolution
  • Customer assistance
  • Training and mentoring
  • Inventory management
  • Administrative support
  • Problem resolution
  • Team management
  • Business operations
  • Management
  • Bartending
  • Food Service
  • Serving Experience
  • Restaurant Experience
  • Food Safety
  • Upselling
  • Host/Hostess
  • Merchandising
  • Banquet Experience
  • Sales
  • Catering
  • Food Preparation
  • Cash Handling
  • Restaurant Management
  • Guest Services

Timeline

Day Shift Bar Manager

Bambu Tropical Bar n Grill
03.2024 - 03.2025

Warehouse Worker

UPS
06.2022 - Current

Bartender/Server

Olive Garden
01.2020 - 06.2022

High School Diploma -

Golden Gate High School

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