Christian Porretto
Abbeville,SC
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MTD Defect Compliance Coordinator
University of New Orleans
New Orleans, LA
04.2023 - 11.2024
- Assists in monitoring vendor defect compliance for all contract terms relevant to the identification, tracking, severity, prioritization, testing, and resolution of defects
- Assists in monitoring and providing analysis on defect Service Level Agreements (SLAs) for priority and severity and participates in all meetings to resolve any differences of classification.
- Supports the production of analytical dashboards and reports on measures and metrics set by management.
- Aids in developing streamlined processes to track, escalate and accurately report to LDH executive management the status of all system defects
- Identifies and reports systematic data errors.
Bartender
Columbia Street Tap Room
Covington, LA
06.2015 - 11.2022
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Monitored bar inventory and promptly restocked low items before depletion.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Greeted guests with friendliness and professionalism.
- Balanced daily registers and generated sales reports for management.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new bartenders on drink preparation and upselling techniques.
Education
High School Diploma -
Fontainebleau High School
Mandeville, LA05-2017
Skills
- Analyzing Statistics
- Compiling Data
- Data Compilation
- Clerical Writing
- Document Review
- Suggestive Selling
- Food Preparation
- Menu Memorization
- Payment Processing
- Cash Register Operation
- Point of Sale Systems
- Able to Stand 12-14 Hours
- Customer Service
Certification
- Former EMS/EMT Certified
References
References available upon request.
Timeline
MTD Defect Compliance Coordinator
University of New Orleans
04.2023 - 11.2024
Bartender
Columbia Street Tap Room
06.2015 - 11.2022
High School Diploma -
Fontainebleau High School
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