Christian Price
Urbana,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Apparel Supervisor
Dicks Sporting Goods House Of Sport
05.2023 - Current
- Provided exemplary customer service to guests.
- Led by example by role modeling department standards.
- Maintained frequent visual presence on sales floor.
- Supported team with customer service issues, voids and returns.
- Assisted in implementation and maintenance of planograms.
- Provided superior customer service leadership by greeting and assisting customers.
- Opened and closed store under specific direction of store manager.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained newly hired sales team in upselling techniques.
Sales Associate
Jewels Osco
03.2020 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
Shift Lead/Assistant Manager
Subway
09.2021 - 03.2022
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
No Degree - Kinesiology
University of Illinois At Urbana-Champaign
Champaign, IL05.2026
Skills
- Building Customer Loyalty
- Originality and Creativity
- Trend Tracking
- Develop Policies
- Item Scanning
- Dispute Mediation
- Store Presentation
- Team Meetings
- Issue Refunds
- Customer Relations Skills
- Retail Industry Experience
- Cash Register Operations
Timeline
Apparel Supervisor
Dicks Sporting Goods House Of Sport
05.2023 - Current
Shift Lead/Assistant Manager
Subway
09.2021 - 03.2022
Sales Associate
Jewels Osco
03.2020 - 07.2022
No Degree - Kinesiology
University of Illinois At Urbana-Champaign
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