Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christian Proctor

Carson,CA

Summary

Tenacious sales specialist with more than five years of experience leading and successfully growing teams. With a high level of experience in B2C hardware sales, CRM systems, and keeping company culture thriving, I am confident that I can bring ultimate results as a Business Development Manager with Trusted Tech Team.

Overview

10
10
years of professional experience

Work History

Sales Consultant

Mercedes Benz of South Bay
Torrance, CA
04.2024 - Current
  • Analyzed customer needs, identifying and implementing solutions to meet their requirements.
  • Identified potential process enhancements to optimize sales performance.
  • Utilized various methods such as cold calling, networking, and referrals to generate leads.
  • Collaborated with other sales team members to surpass departmental KPI and group targets, generating $150k in new revenue month over month.

Sales Manager

SouthBay Hyundai/ Genesis of South Bay
Torrance
01.2022 - 04.2024
  • Provided exceptional customer service by acting as an escalation point, while diligently tracking monthly and yearly sales KPIs.
  • Recruited, trained, and developed new hires resulting in 90% exceeding KPIs while achieving a 6% increase in employee performance from new hire classes.
  • Created and executed successful net new lead playbooks, cadences, and industry best practices, leading to annual growth in closed/won ratios by 7-9%.
  • Elevated the corporate culture to inspire increased engagement among sales staff.

Sales Consultant

SouthBay Hyundai
Torrance, CA
04.2016 - 01.2022
  • Delivered in-depth product knowledge to clients, covering aspects such as features, prices, and availability.
  • Achieved revenue growth by proficiently upselling, closing deals with customers, and highlighting product advantages based on client preferences.
  • Actively participated in regular training sessions centered around new products, services, and industry trends.
  • Worked alongside the marketing team to develop promotional materials for campaigns.

Computer Sales Supervisor

Fry’s Electronics
Manhattan, CA
05.2015 - 04.2016
  • Increased employee performance metrics by providing coaching and training to new team members.
  • Delivered consistent growth in revenue by 4% for all departments
  • Consistently achieved monthly revenue of $250,000 through effective team collaboration
  • Oversaw inventory management while assisting with strategic product pricing.

Concessionist

AMC Theater
Torrance, CA
11.2014 - 05.2015
  • Executed cash register duties involving operating registers, receiving payments, and delivering change to customers.
  • Optimized inventory management processes to meet customer demands at the concession stand.
  • Ensured freshness of food items by conducting pre-service inspections.
  • Maintained a visually appealing environment in the auditorium.

Junior Clerk

Superior Groceries
Los Angeles, CA
03.2014 - 11.2014
  • Ensured a warm welcome for customers upon arriving at the premises.
  • Assisted customers by locating products and providing relevant information.
  • Maintained optimal stock levels by closely monitoring and tracking inventory at all times.
  • Maintained organization and efficiency while retrieving and returning shopping carts

Education

Studied Business Administration -

Northern Arizona University
Flagstaff, AZ

Skills

  • Client Relation Management
  • Strong Attention to Detail
  • Experienced Negotiation Skills
  • Creative Problem Solving
  • Relationship Building
  • Strong Proficiency using CRM systems
  • Self-motivated and proactive

References

  • Ms. Ahh Rock, Finance Manager, SouthBay Toyota, Torrance, CA, (949) 829-7072
  • Mr. Jermaine Johnson, Sales Consultant, SouthBay Hyundai, Torrance, CA, (213) 858-8595
  • Mr. Sheik Ulhaq, Sales Consultant, SouthBay Hyundai, Torrance, CA, (310) 634-9058

Timeline

Sales Consultant

Mercedes Benz of South Bay
04.2024 - Current

Sales Manager

SouthBay Hyundai/ Genesis of South Bay
01.2022 - 04.2024

Sales Consultant

SouthBay Hyundai
04.2016 - 01.2022

Computer Sales Supervisor

Fry’s Electronics
05.2015 - 04.2016

Concessionist

AMC Theater
11.2014 - 05.2015

Junior Clerk

Superior Groceries
03.2014 - 11.2014

Studied Business Administration -

Northern Arizona University

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Christian Proctor