Christian Ramian
Kirkland
Summary
Operations and Workplace Leader with a strong focus on optimizing workflows and enhancing employee experiences. Expertise in driving operational excellence, coordinating vendor relationships, and fostering high-performing teams in diverse environments. Recognized for strategic problem-solving and effective execution in fast-paced organizations.
Overview
11
11
years of professional experience
Work History
Training Manager | Bartender | Server
Bellevue Brewing Company
Bellevue
05.2024 - Current
- Lead onboarding and training programs for new team members, ensuring consistent operational execution and high service standards.
- Partner with leadership to identify and implement process improvements that enhance efficiency, team effectiveness, and guest satisfaction.
- Coordinated operational execution during high-volume periods, maintaining service excellence and ensuring team alignment.
- Supported daily workplace operations through inventory oversight and resource coordination, ensuring adequate supplies for seamless service.
- Maintain facility readiness by ensuring organization, cleanliness, and operational standards are consistently met.
- Served as a resource for employees across departments, fostering collaboration and enhancing workplace culture.
Assistant Branch Manager
First Tech Federal Credit Union
Bellevue
04.2022 - 05.2024
- Directed daily operations for a high-performing branch, ensuring operational efficiency, regulatory compliance, and exceptional member experiences.
- Led, coached, and developed a team of nine employees, driving accountability, engagement, and performance improvement.
- Identified operational gaps and implemented process improvements that enhanced productivity, service delivery, and team effectiveness.
- Maintained audit readiness and consistently exceeded compliance standards through disciplined operational controls.
- Partnered with executive leadership and cross-functional teams to execute strategic initiatives and improve organizational outcomes.
- Managed vendor relationships and coordinated external service providers to support workplace operations and business continuity.
- Acted as a key liaison between frontline employees, leadership teams, and corporate stakeholders.
- Coordinated scheduling, travel arrangements, expense reporting, and administrative support for branch leadership.
- Supported onboarding, training, and employee development initiatives that strengthened team performance and engagement.
Manager of Business Administration
Macy's
Tukwila
08.2021 - 04.2022
- Managed daily administrative and operational functions within a high-volume retail environment.
- Oversaw cash management, financial reporting, operational documentation, and compliance to ensure financial integrity and regulatory adherence.
- Led recruiting, interviewing, onboarding, and training efforts for new associates.
- Partnered with store leadership to identify operational inefficiencies and align processes with business objectives.
- Coordinated workforce scheduling and administrative operations to enhance daily workflow and maintain service standards.
- Maintained organized records and ensured adherence to company policies and operational standards.
Relationship Banker
Bank of America
Belmont
05.2015 - 08.2019
- Managed daily branch operations, ensuring exceptional customer service and operational efficiency in fast-paced environment.
- Trained and onboarded new associates, enhancing their understanding of operational procedures and service standards.
- Consistently exceeded performance goals while supporting branch operational objectives.
- Built strong client relationships through proactive communication and effective problem-solving.
Education
Bachelor of Arts - Communications
Notre Dame de Namur University
Belmont, CAAssociate of Arts - Communications
College of San Mateo
San Mateo, CASkills
- Workplace management
- Facilities coordination
- Vendor management
- Space planning
- Inventory and resource management
- Workplace safety and compliance
- Operational excellence
- Process improvement
- SOP development
- Project coordination
- Risk management
- Workflow optimization
- Team leadership
- Coaching and development
- Onboarding and training
- Engagement strategies
- Performance evaluation
- Culture building
- Stakeholder relations
- Cross-functional collaboration
- Executive communication
- Event coordination
- Operations management
- Google Workspace and Slack
- Project management tools
Timeline
Training Manager | Bartender | Server
Bellevue Brewing Company
05.2024 - Current
Assistant Branch Manager
First Tech Federal Credit Union
04.2022 - 05.2024
Manager of Business Administration
Macy's
08.2021 - 04.2022
Relationship Banker
Bank of America
05.2015 - 08.2019
Bachelor of Arts - Communications
Notre Dame de Namur University
Associate of Arts - Communications
College of San Mateo