Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Ramirez

Houston,TX

Summary

Summary


Motivated and adaptable professional with experience in customer service, leadership, and hands-on roles across various industries, including retail, logistics, and personal services. Skilled in time management, problem-solving, and fostering positive relationships with clients and colleagues. Proven ability to thrive in fast-paced environments while maintaining attention to detail and a commitment to excellence. Adept at balancing multiple responsibilities, from organizing events to managing self-employed ventures, with a focus on delivering exceptional results.

Overview

4
4
years of professional experience

Work History

Barber/Stylist

12.2021 - Current
  • Delivered professional barbering services through house calls and in-home setups, offering convenience and personalized experiences for clients.
  • Specialized in haircuts, grooming, and styling tailored to individual preferences, building strong relationships with a diverse clientele.
  • Managed all aspects of the business, including scheduling, client communication, marketing, and financial management.
  • Ensured top-tier hygiene and sanitation standards for tools and workspaces, providing clients with a safe and comfortable environment.
  • Demonstrated adaptability and time management by traveling to various locations while maintaining high-quality service standards.

Amazon Delivery Driver

ELITE DELIVERY TEAM LLC
05.2024 - Current
  • Safely and efficiently delivered packages to residential and commercial locations, maintaining a 100% on-time delivery rate.
  • Provided excellent customer service by handling deliveries with care and resolving delivery issues promptly.
  • Managed daily vehicle inspections and maintenance checks to ensure operational safety and compliance with company standards.
  • Demonstrated strong time management and organizational skills, handling an average of 300-400 packages daily.

Call Center Representative

ReconMR
10.2023 - 04.2024
  • Conducted outbound calls for patient health surveys, gathering critical data with accuracy and professionalism to support healthcare research initiatives.
  • Assisted with election polling, ensuring impartiality and adherence to confidentiality protocols while collecting voter opinions and preferences.
  • Maintained strict compliance with scripts and guidelines to ensure data integrity and regulatory adherence as well with HIPPA law.
  • Consistently met or exceeded call quotas and quality standards, contributing to team performance goals.

Independent Contractor (Delivery Driver)

DoorDash
06.2022 - 08.2023
  • Provided efficient and reliable delivery services, ensuring accurate and timely delivery of food orders to customers across diverse locations.
  • Maintained exceptional communication with customers and restaurant staff to address order changes or issues, delivering a seamless experience.
  • Maintained a 100%+ completion rate, 95%+ positive feedback on countless numbers of deliveries, and 4.98 star average customer rating

Fulfillment Center Associate

Amazon
10.2022 - 02.2023
  • Performed stowing, picking, and packing tasks with efficiency and accuracy to meet daily productivity goals.
  • Operated handheld scanners to track inventory and ensure proper item placement and order fulfillment.
  • Maintained a high level of attention to detail while inspecting products for quality and compliance with company standards.
  • Worked collaboratively in a fast-paced warehouse environment, demonstrating strong teamwork and adaptability during peak seasons.
  • Adhered to all safety protocols and procedures, contributing to a safe and organized workplace.

Team Sports Sales Associate

Academy Sports + Outdoors
04.2021 - 08.2021
  • Provided exceptional customer service by assisting customers with product selection, ensuring they found the right equipment and gear for their sporting needs.
  • Maintained and organized the team sports department, including restocking inventory, creating visually appealing displays, and ensuring products were easily accessible.
  • Developed strong product knowledge across various sports categories, enabling accurate recommendations and advice to customers.
  • Supported store operations by processing transactions, handling returns, and managing inventory counts efficiently.

Education

Bachelor of Science - Industrial Technology Engineering

Texas Southern University
Houston
05-2026

Class A Barber License -

Modern Barber College
Houston, TX
03-2024

Bachelor of Science - Industrial Technology Engineering

The University of Texas At Tyler
Tyler, TX

High School Diploma -

Langham Creek High School
Houston, TX
05-2021

Skills

  • Customer Service Excellence: Demonstrated ability to provide outstanding service across diverse industries, including retail, call centers, and barbering
  • Time Management: Effectively balanced multiple responsibilities and deadlines, ensuring tasks were completed with efficiency and precision
  • Team Leadership: Organized and led team activities and events, fostering collaboration and achieving shared goals (eg, VP of Esports Club)
  • Safety Awareness: Conducted safety checks and enforced regulations to maintain a secure environment in roles like trampoline park attendant
  • Interpersonal Communication: Effectively built rapport with clients, colleagues, and customers in a variety of settings
  • Problem Solving: Addressed challenges proactively, from resolving delivery issues to adapting during high-pressure situations

Timeline

Amazon Delivery Driver

ELITE DELIVERY TEAM LLC
05.2024 - Current

Call Center Representative

ReconMR
10.2023 - 04.2024

Fulfillment Center Associate

Amazon
10.2022 - 02.2023

Independent Contractor (Delivery Driver)

DoorDash
06.2022 - 08.2023

Barber/Stylist

12.2021 - Current

Team Sports Sales Associate

Academy Sports + Outdoors
04.2021 - 08.2021

Bachelor of Science - Industrial Technology Engineering

Texas Southern University

Class A Barber License -

Modern Barber College

Bachelor of Science - Industrial Technology Engineering

The University of Texas At Tyler

High School Diploma -

Langham Creek High School
Christian Ramirez