Christian Rey Benigno
Chaumont,NY
Summary
Highly motivated and detail-oriented individual with a strong passion for technology and problem-solving. Eager to begin a career in IT support. Possesses a solid understanding of basic IT concepts, including hardware, software, and network troubleshooting, acquired through academic studies at SUNY Jefferson and WGU and from personal experience. Demonstrates excellent communication skills, adaptability, and a customer-focused approach. Enthusiastic about earning real-life expertise in troubleshooting, system configuration, and end-user support in a fast-paced environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Driver Helper
UPS
11.2024 - Current
- Enhanced delivery capacity during peak periods, working overtime and weekends.
- Maintained a safe work environment by adhering to safety protocols during loading and unloading
tasks. - Scanned and tracked packages for delivery accuracy and security.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Fostered positive customer relationships, ensuring repeat business through friendly interactions.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Assisted in loading and unloading of goods, ensuring no damage to products.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Prevented damage to packages and products by correctly securing loads.
- Ensured accurate documentation of deliveries, improving record-keeping accuracy.
- Lifted and carried packages weighing up to 70 pounds.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
Gas Dock Attendant/Store Attendant
Chalks Marina and Boat Sales
06.2013 - 08.2020
- Aided boaters in docking and securing watercraft at fuel dock.
- Ensured accurate record-keeping by logging all fuel sales transactions daily.
- Checked for trip hazards, such as protruding nails, screws and loose boards on boarding ramps and dock walkways.
- Facilitated smooth communications between boat owners, staff members, and management regarding gas dock operations.
- Promoted environmental responsibility by implementing spill prevention measures during fueling operations.
- Enhanced customer satisfaction by providing efficient and friendly service during gas dock operations.
- Maintained a safe and clean work environment, ensuring compliance with company policies and industry regulations.
- Operated fuel pumps efficiently, minimizing wait times and maximizing customer throughput during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
Yard Worker
Chalks Marina and Boat Sales
06.2013 - 08.2020
- Mowed lawns using self-propelled and riding mowers.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Collected and removed debris at job sites.
- Contributed to a clean work environment by performing daily trash removal, sweeping, and general upkeep tasks.
- Contributed to a positive working atmosphere through open communication and cooperation with colleagues at all times.
- Trimmed around trees, flower beds, and other yard features.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed other tasks as necessary.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT12.2025
Associate of Applied Science - Computer Information Technology
Jefferson Community College
Watertown, NY05.2022
High School Diploma -
Thousand Islands High School
Clayton, NY06.2018
Skills
- Network troubleshooting
- Software knowledge
- Operating systems
- Documentation
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Analytical thinking
- Computer diagnostics
- Hardware diagnostics
Certification
- CompTIA A+: Issued April, 3, 2024
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Driver Helper
UPS
11.2024 - Current
Gas Dock Attendant/Store Attendant
Chalks Marina and Boat Sales
06.2013 - 08.2020
Yard Worker
Chalks Marina and Boat Sales
06.2013 - 08.2020
- CompTIA A+: Issued April, 3, 2024
Bachelor of Science - Information Technology
Western Governors University
Associate of Applied Science - Computer Information Technology
Jefferson Community College
High School Diploma -
Thousand Islands High School
Similar Profiles
Milord JeanMilord Jean
Handler at UPSHandler at UPS
Dante KeysDante Keys
Business Account Executive at UPSBusiness Account Executive at UPS
Mackenzie GiovannoneMackenzie Giovannone
Small Package Sorter at UPSSmall Package Sorter at UPS