Christian Roach
New Orleans,LA
Summary
Proactive, experienced hospitality worker skilled in streamlining service, assisting FOH/BOH, and providing warm hospitality. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
3
3
years of professional experience
Work History
Food Runner/Back Server/Expeditor
Emeril's Restaurant
10.2023 - Current
- Provided proactive fine dining service by accomplishing tasks before and/or when they need to be accomplished
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment
- Enhanced dining experiences by attentively responding to guest requests and providing accurate information about menu items
- Assisted servers in attending to guest needs, ensuring a smooth service flow during peak hours
Food Runner/Back Server
Foul Witch
04.2023 - 07.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Focused on customer needs and assisting front servers in successful table management
- Monitored tables for refills, reset dining wares, and any spot coverage needed
Host
Chinese Tuxedo
06.2022 - 04.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Lead Host
The Tyger
03.2021 - 06.2022
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Education
BM - Vocal Performance
New York University
05.2019
Skills
- Fine Dining Etiquette
- Final Inspections
- Front- and Back-Of-House Coordination
- Guest Flow
- Table Bussing
- Warm and Friendly
- Table Management
Timeline
Food Runner/Back Server/Expeditor
Emeril's Restaurant
10.2023 - Current
Food Runner/Back Server
Foul Witch
04.2023 - 07.2023
Host
Chinese Tuxedo
06.2022 - 04.2023
Lead Host
The Tyger
03.2021 - 06.2022
BM - Vocal Performance
New York University
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