Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Mechanic
All automotive of peotone
Peotone, IL
04.2024 - Current
Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
Tested components with appropriate instruments to ensure proper operation.
Assisted fellow mechanics when necessary during complex repairs.
Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Remote Outbound Sales/Technician/Customer Service Representative
Zen Business.
Hollywood, FL
10.2022 - 05.2023
Maintained accurate records of customer accounts and contact information.
Resolved customer complaints in a professional manner while meeting company standards.
Developed strong relationships with clients through excellent customer service skills.
Collaborated with other departments to ensure smooth delivery of products and services.
Established strong relationships with customers by providing timely responses to inquiries.
Created presentations for prospective clients highlighting key product features.
Warehouse Manager/Customer Service Representative
Family Tire Distributors
Pembroke, FL
04.2020 - 10.2022
Conducted regular audits of warehouse operations to identify areas of improvement.
Established procedures for receiving, storing, handling hazardous materials safely.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Analyzed data from production reports to identify trends or opportunities for improvement.
Lube Technician
Tires Plus Automotive
West Boca Raton, FL
03.2019 - 02.2020
Educated customers about preventive maintenance services available to them.
Provided estimates for repair costs based on customer requests and needs.
Greeted customers in a friendly manner upon arrival at the service station.
Reported any mechanical issues found during inspection to the supervisor immediately.
Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
Demonstrated excellent problem solving skills when dealing with difficult situations.
Service Technician
Family Tire Distributors
Pembroke, FL
02.2017 - 02.2019
Followed all safety protocols while performing work in potentially hazardous environments.
Replaced worn or damaged parts with OEM replacements as necessary.
Provided training on the safe usage of equipment when needed.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Technician/Customer Service Representative
Deals on Wheels new and used tires and alignments
West Palm Beach, FL
12.2014 - 01.2017
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Conducted preventive maintenance procedures according to established schedules.
Operated specialized diagnostic tools used to identify system faults.
Education
IBM Data Analytics Professional Certificate
Coursera
Online
Some College (No Degree) - Automotive technology
Broward College
Fort Lauderdale, FL
Python For Data Science
Coursera
Online
Skills
Customer service
Problem solving
Attention to detail
Part identification
Quality assurance
Parts documentation
Computerized diagnostics
Inventory management
Task prioritization
Vehicle inspection
Timeline
Mechanic
All automotive of peotone
04.2024 - Current
Remote Outbound Sales/Technician/Customer Service Representative