Bethany Garlock
Cullom,IL
Summary
Proven leader and effective decision-maker, adept in customer service and money handling, with a track record of driving business growth at Casey's General Store. Excelled in team leadership, streamlining operations, and enhancing customer satisfaction. Skilled in mentoring staff and optimizing processes, demonstrating significant achievements in financial management and team development.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Casey's General Store
05.2015 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Night Cook
Asta Care
02.2014 - 12.2016
- Improved kitchen efficiency by streamlining meal preparation processes and organizing workspace.
- Collaborated with other cooks and kitchen staff to ensure smooth operations during busy shifts.
- Streamlined prep work processes through effective delegation of tasks among kitchen staff members during peak hours.
- Trained new employees on kitchen procedures, equipment usage, and food safety practices, fostering a cohesive team environment.
Store Manager
Subway
06.2006 - 03.2013
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
High School Diploma - Gender Studies
Ridgeview High School
Colfax, IL05.2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Casey's General Store
05.2015 - Current
Night Cook
Asta Care
02.2014 - 12.2016
Store Manager
Subway
06.2006 - 03.2013
High School Diploma - Gender Studies
Ridgeview High School
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