Christian Rodarte
Chico,CA
Summary
Dedicated professional with a strong background in loan processing and team supervision. Proven ability to manage operations, resolve customer inquiries, and ensure accurate financial transactions. Committed to driving efficiency and enhancing client experiences.
Overview
8
8
years of professional experience
Work History
Loan Accounting Specialist
Golden State Farm Credit
Chico, California
11.2024 - Current
- Prepared disbursement requests, funded loans, and updated customer accounts to ensure accurate financial records.
- Processed payments and managed escrow accounts for various loans, ensuring compliance with financial regulations.
- Disburse funds upon the borrower's request via ACH or wire after verifying identity and confirming banking information and wiring instructions.
- Assisted customers with inquiries about existing loans and new applications, enhancing customer satisfaction and retention.
KFC Shift Supervisor
KFC
Chico, California
02.2021 - 12.2024
- Supervised daily operations to ensure efficient service and food quality.
- Trained new team members on procedures and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Implemented health and safety protocols to maintain a clean work environment.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Service Porter
Paradise Chevrolet
Oxnard, California
06.2018 - 02.2020
- Delivered vehicles to customers after service completion with attention to detail.
- Managed vehicle keys and documentation to ensure proper tracking and security.
- Received customer vehicles for service and parked them in designated areas.
- Maintained cleanliness and organization of service areas and customer waiting spaces.
Education
Bachelor of Science - Business Administration- Finance
California State University, Chico
Chico, CA12-2023
Skills
- Loan processing
- Loan documentation
- Payment processing
- Financial reporting
- Data entry
- Attention to detail
- Problem solving
- Customer service
- Time management
Timeline
Loan Accounting Specialist
Golden State Farm Credit
11.2024 - Current
KFC Shift Supervisor
KFC
02.2021 - 12.2024
Service Porter
Paradise Chevrolet
06.2018 - 02.2020
Bachelor of Science - Business Administration- Finance
California State University, Chico