Christian Rodriguez
Franklin Park,IL
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Technical Specialist
Dominion
Elmhurst, IL
04.2023 - Current
- Provided technical assistance to clients by troubleshooting system problems.
- Tested new products prior to deployment in order to verify compatibility with existing systems.
- Analyzed electrical diagrams to determine appropriate connections.
- Installed, maintained, and tested electrical systems.
- Analyzed specifications and blueprints to coordinate electrical installations.
- Created electrical wiring diagrams for prototype designs.
- Traced wiring diagrams to locate electrical faults.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Technology Specialist
Rentex AV Rentals
Bensenville, IL
09.2022 - 09.2023
- Diagnosed computer problems using diagnostic tools and other methods.
- Performed regular system maintenance activities including backups, antivirus scans.
- Installed and configured software on computers to meet user requirements.
- Troubleshot hardware and software issues for users in a timely manner.
- Managed inventory of IT assets such as laptops, desktops, printers, monitors.
Associate
UGG
Rosemont, IL
09.2020 - 08.2022
- Performed cash register functions accurately and efficiently.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Helped customers locate items within the store using the inventory system.
- Trained new associates on store operations, policies, and procedures.
- Provided customer service support for inquiries, complaints, and returns.
- Built relationships with customers by providing friendly customer service.
- Organized backroom areas to maintain a clean and organized work environment.
- Greeted customers to determine wants or needs.
Service Manager
Chipotle Mexican Grill Inc.
Franklin Park, IL
07.2018 - 07.2020
- Collaborated with customers to offer solutions to service needs.
- Motivated, led, and supported employees to maintain low turnover.
- Forecasted department goals and objectives, and enforced deadlines to encourage task progression.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Pitched in to complete various duties during peak periods, or employee absences.
- Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
- Hired, trained, and developed service department staff to drive performance.
Coach
Lil'kickers - Portland
Northbrook, IL
05.2016 - 07.2018
- Motivated and encouraged student-athletes to make their best effort during practices and games.
- Checked equipment and monitored common areas to maintain neatness, organization, and proper upkeep while remaining vigilant about safety.
- Ran drills and practices to help children develop and improve.
- Mentored team members in order to build confidence and foster a supportive environment.
Education
Bachelor of Science - Electrical Engineering
University of Illinois At Chicago
Chicago, ILSkills
- Task delegation
- Team building
- Problem resolution
- Process improvement
- Organization
- Customer service
- Data analytics
- Relationship development
- Discipline
- Technical support background
- Electrical support
Timeline
Technical Specialist
Dominion
04.2023 - Current
Technology Specialist
Rentex AV Rentals
09.2022 - 09.2023
Associate
UGG
09.2020 - 08.2022
Service Manager
Chipotle Mexican Grill Inc.
07.2018 - 07.2020
Coach
Lil'kickers - Portland
05.2016 - 07.2018
Bachelor of Science - Electrical Engineering
University of Illinois At Chicago
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