Christian Rogers

During my time at Chick-fil-A, I was given a series of promotions due to my ability to absorb information, adapt quickly, facilitate daily operations and maintain an organized system. During my time at Chick-fil-A I:

• Coordinated daily operations to enhance team efficiency and service quality.
• Handled correspondence with Chick-fil-A corporate, other franchise locations, and various vendors.
• Monitored and analyzed the business’s finances and metrics.
• Created and monitored a schedule for the team that allowed for proper service to be provided, while maintaining low labor costs.
• Analyzed operational processes to identify areas for improvement and streamline workflows.
• Led team meetings to discuss performance metrics and set operational goals.
• Created training plans for the incoming employees, developing leaders, and underperforming staff.
• Optimized our Point of Sale (POS) and KPS (used for order fulfillment) systems and their related accessories
• Organized and paid invoices
• Led team training initiatives to enhance operational efficiency and customer service standards.

I began serving at my church in the teen/young adult ministry during late 2020 and was continuously given new responsibilities due to my initiative and passion for helping the youth. During my time I:

• Oversaw logistics for events, ensuring timely execution and adherence to safety protocols.
• Promoted a culture of continuous improvement among volunteers through constructive feedback and ongoing support mechanisms.
• Cultivated leadership skills among volunteers through mentorship and guidance, empowering them to take on additional responsibilities within the organization.
• Used strong interpersonal communication skills to convey information to others.