Led initiatives to enhance operational efficiency within healthcare management.,Oversaw team dynamics in fast-paced settings, fostering collaboration and high service standards.,Cultivated a passion for innovative healthcare solutions and multimedia production.
Work History
Assistant, Chief of Security
7 Months
L & L Holding Company | 01.2026 - Current
Developed and implemented strategic operational policies to enhance team efficiency.
Facilitated training sessions for new staff, promoting adherence to company standards and best practices.
Prioritized high-risk situations through rapid assessment skills leading to efficient deployment of resources.
Oversaw compliance with industry regulations, ensuring all operations met established safety and quality standards.
Implemented safety protocols to maintain a secure workplace for all staff members, reducing incidents and injuries.
Service Specialist / Zone Manager
1 Year 6 Months
Raising Cane’s | 01.2024 - 07.2025
Supervise front-of-house operations to ensure efficiency and exceptional customer service.
Delegate responsibilities to crew members to improve workflow and productivity.
Greet guests warmly and resolve customer concerns professionally.
Support team at various stations during high-volume hours.
Assist with team training, scheduling, and performance development.
Maintain compliance with food safety and cleanliness standards.
Residential Assistant
1 Year 11 Months
SUNY Canton | 01.2022 - 12.2023
Managed over 50 students within dorm-style living, while being available 24/7 hours around the day to resolve any conflicts or emergencies.
Signed in all new visitors and acted as a first responder in emergencies.
Planned social gatherings to promote bonding among dorm occupants.
Oversaw administrative tasks for the facility, including room transfers, incident reports, and maintenance reports.
Conducted interviews and provided new RAs with training and job tasks.
Warehouse Associate
7 Months
Amazon Fulfillment Center | 05.2021 - 12.2021
Unloaded deliveries and organized inventory.
Picked and packed customer orders for shipping.
Operated equipment including pallet jacks and cherry pickers.
Youth Counselor
2 Months
Variety Boys & Girls Club of Queens | 06.2019 - 08.2019
Supervised and led daily activities for children ages 5–15.
Ensured safety and engaged communication with parents.
Coordinated recreational and educational programs.
Education
Bachelor of Science - Healthcare Management
SUNY Canton | Canton, NY | 01.2026
Adobe Industry Certification – Photoshop
New York State fire department certificate of fitness
Skills
Customer Service & Communication
Team Leadership & Delegation
Time Management & Multitasking
Conflict Resolution
Basic Video Editing & Production
Attention to detail
Fast learner
Certification
New York State Security License
New York State 8 & 16 hour training
FDNY F-01: Citywide Fire Guard for Impairment
FDNY F-02: Fire Guard for Shelter
FDNY F-80: Coordinator of Fire Safety & Alarm Systems in Homeless Shelterscom