Jonathan Flores

Yonkers

Summary

Dynamic Automotive Sales Professional with expertise in BMW products and property restoration estimating. Proficient in customer engagement, technical demonstrations, and damage assessment. Demonstrated ability to develop precise project scopes, communicate effectively, and solve problems efficiently in high-pressure environments.

Overview

years of professional experience

Work History

Crew Chief / Estimator

Servpro

Yonkers, NY

09.2025 - 04.2026

Achieved accurate project estimates by preparing detailed scopes of work.
Facilitated clear communication with homeowners and insurance adjusters throughout projects.
Executed restoration tasks including demolition, drying, and equipment setup efficiently.
Provided exceptional customer service during the entire restoration process.

Sales Representative

Keffer Hyundai

Charlotte, NC

01.2024 - 09.2025

Consistently achieved or exceeded monthly sales goals and customer satisfaction metrics.
Negotiated pricing, presented financing options, and finalized deals while upholding dealership standards.
Used CRM tools to track leads, manage follow-ups, and maintain accurate customer records
Built rapport with customers to understand their vehicle needs and guide them through the full sales process.

Automotive Product Specialist

Ray Catena BMW

White Plains, NY

03.2023 - 08.2024

Delivered expert product knowledge on all BMW models, features, and technologies to support the sales process.
Assisted sales consultants with technical questions, model comparisons, and product positioning.
Provided post-purchase delivery support, ensuring customers fully understood vehicle functions, connectivity, and safety systems.

Education

High School Diploma -

Roosevelt High School

Yonkers, NY

06-2019

Skills

Customer Relationship Management (CRM)
Time Management
Project Estimation & Scoping

Job Documentation & Reporting
Prospecting & Lead Follow-Up
Customer Service & Communication

Languages

Spanish

Native or Bilingual

English

Full Professional

Timeline