Christian Sanchez Soria
Chantilly,VA
Summary
Proven leader and effective communicator, adept at fostering team collaboration and enhancing productivity at Chick-fil-A. Excelled in conflict resolution and staff development, significantly improving team dynamics. Fluent in Spanish, with strong organizational and multitasking abilities, ensuring efficient operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Leader
Chic-Fil-A
01.2023 - 07.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Trainer
Chick-fil-A
09.2021 - 12.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Worker
Party City
10.2021 - 12.2021
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Team Member
Chic-Fil-A
01.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA05.2026
Associate of Science - Psychology
Northern Virginia Community College
Annandale, VA08.2024
High School Diploma -
Westfield High School
Chantilly, VA06.2022
Skills
- Fluent in Spanish: Ability to speak, read and write
- Complex Problem-Solving
- Cash Handling
- Complaint resolution
- Organizational Skills
- Multitasking Abilities
Timeline
Team Leader
Chic-Fil-A
01.2023 - 07.2024
Worker
Party City
10.2021 - 12.2021
Trainer
Chick-fil-A
09.2021 - 12.2023
Team Member
Chic-Fil-A
01.2021 - 08.2021
Bachelor of Science - Psychology
Virginia Commonwealth University
Associate of Science - Psychology
Northern Virginia Community College
High School Diploma -
Westfield High School
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