Christian Santiago
Middletown,NY
Summary
Dynamic Night Crew Manager with expertise in team management, employee motivation, and workplace safety. Proven ability to streamline processes and optimize operations, enhancing productivity and ensuring adherence to safety protocols.
Overview
21
21
years of professional experience
Work History
Night Crew Manager
Stop & Shop
Waterbury, CT
03.2015 - Current
- Supervised night crew operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored staff on safety protocols and operational procedures.
- Managed inventory replenishment, optimizing stock levels for overnight sales demands.
- Coordinated with management to implement process improvements, enhancing overall productivity.
- Conducted regular team meetings to communicate goals, expectations, and safety updates effectively.
- Mentored new employees, providing comprehensive training on store policies, procedures, and systems.
- Streamlined processes for stocking shelves, resulting in decreased product spoilage and waste.
- Monitored product expiration dates diligently, rotating stock to ensure freshness while minimizing losses due to spoilage or returns.
- Managed nightly truck shipments receipt process; unloading merchandise efficiently while verifying order accuracy against invoice documentation.
Night Crew Clerk
ShopRite
Waterbury, CT
02.2005 - 03.2015
- Assisted in stocking shelves and maintaining inventory accuracy during nightly shifts.
- Operated pallet jacks and forklifts to transport merchandise efficiently throughout the store.
- Ensured compliance with safety and sanitation standards during store operations.
- Collaborated with team members to optimize product placement for increased visibility and sales.
- Trained new staff on proper stocking procedures and safety protocols, enhancing team efficiency.
- Monitored expiration dates on perishable items, reducing waste through proactive management.
- Collaborated with other team members to complete nightly tasks efficiently, resulting in consistently meeting deadlines for store opening.
- Generated positive feedback from supervisors for consistently meeting or exceeding performance expectations in a fast-paced environment.
- Demonstrated versatility through cross-training in various departments, increasing overall efficiency of night crew operations.
- Provided assistance with heavy lifting tasks, ensuring a safe working environment for both employees and customers alike.
- Displayed strong problem-solving skills by promptly addressing any unexpected issues that arose during the night shift, ensuring seamless business operations.
- Maintained a clean and organized store environment for optimal shopping experience by restocking shelves and conducting regular inventory checks.
Education
High School Diploma -
Cosby High School
Waterbury, CT06-2009
Skills
- Workplace safety
- Team management
- Employee motivation
- Scheduling expertise
- People management
- Time management expertise
- Conflict resolution
- Security awareness
- Assignment delegation
Timeline
Night Crew Manager
Stop & Shop
03.2015 - Current
Night Crew Clerk
ShopRite
02.2005 - 03.2015
High School Diploma -
Cosby High School