To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
General Service Technician
Big O Tires
05.2016 - 11.2021
Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
Reduced repair times for complex jobs with effective troubleshooting techniques and in-depth mechanical knowledge.
Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
Provided mentorship to junior technicians, sharing knowledge and expertise to support their professional development.
Repaired brake, exhaust, electrical and other systems.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Repaired and maintained shop equipment.
Tire Technician
Discount Tire
07.2014 - 08.2015
Improved customer satisfaction by providing timely and accurate tire services.
Enhanced safety standards by conducting thorough inspections of tires and related components.
Increased efficiency with meticulous organization of tools and equipment in the workspace.
Boosted productivity, performing tire repairs and replacements in a fast-paced environment.