Christian Santizo
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
General Service Technician
Big O Tires
05.2016 - 11.2021
- Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
- Reduced repair times for complex jobs with effective troubleshooting techniques and in-depth mechanical knowledge.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
- Provided mentorship to junior technicians, sharing knowledge and expertise to support their professional development.
- Repaired brake, exhaust, electrical and other systems.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired and maintained shop equipment.
Tire Technician
Discount Tire
07.2014 - 08.2015
- Improved customer satisfaction by providing timely and accurate tire services.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Education
Certificate Of Completion - Diesel Technology
Bridgerland Applied Technology College
Logan, UT05.2014
Certificate of Completion - Automotive Technology
East Valley Institute of Technology
Mesa, AZ05.2012
High School Diploma -
Mountain Pointe High School
Phoenix, AZ05.2012
Skills
- Equipment Repair
- Environmental Awareness
- Pneumatic Systems
- Vehicle Maintenance
- Mechanical Troubleshooting
- Customer service
- Adaptability
- Attention to detail
- Time management
- Problem-solving abilities
- Continuous improvement
- Punctual and Reliable
Timeline
General Service Technician
Big O Tires
05.2016 - 11.2021
Tire Technician
Discount Tire
07.2014 - 08.2015
Certificate Of Completion - Diesel Technology
Bridgerland Applied Technology College
Certificate of Completion - Automotive Technology
East Valley Institute of Technology
High School Diploma -
Mountain Pointe High School
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