Glen Gordon
Jacksonville,FL
Summary
Dedicated General Service Technician with a proven track record at Sun Auto Tire and Service, excelling in mechanical troubleshooting and customer service. Enhanced team productivity through effective collaboration and maintained high-quality standards, resulting in improved customer satisfaction. Skilled in power tools operation and committed to safety procedures in all tasks.
Offering strong foundation in mechanical aptitude and problem-solving, ready to thrive in hands-on automotive environment. Brings ability to quickly grasp technical concepts and apply them effectively to vehicle maintenance and repair. Ready to use and develop skills in diagnostics and mechanical repairs in [Desired Position] role.
Diligent [Desired Position] with solid background in general service tasks. Skilled in performing routine maintenance and minor repairs, contributing to smooth and efficient operations. Demonstrated expertise in diagnosing vehicle issues and using problem-solving skills to identify solutions.
Overview
2
2
years of professional experience
Work History
General Service Technician
Sun Auto Tire and Service
10.2024 - Current
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
- Reduced repair times for complex jobs with effective troubleshooting techniques and in-depth mechanical knowledge.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Cook/Cashier
Popeyes Chicken
09.2023 - 10.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Nassau County Adult Education
Yulee, FL04-2025
Skills
- Power tools operation
- Electronic testing
- Multimeter usage
- Safety procedures
- Mechanical troubleshooting
- Environmental awareness
- Vehicle maintenance
- Customer service
- Mechanical tools
- Work with minimal supervision
- Attention to detail
- Flexible and adaptable
- Troubleshooting skills
- Installation and repair
Accomplishments
- Resolved product issue through consumer testing.
Timeline
General Service Technician
Sun Auto Tire and Service
10.2024 - Current
Cook/Cashier
Popeyes Chicken
09.2023 - 10.2024
High School Diploma -
Nassau County Adult Education
Similar Profiles
JT O'BrienJT O'Brien
Store Manager at Sun Auto Tire And ServiceStore Manager at Sun Auto Tire And Service
Courtney GoinesCourtney Goines
Senior Manager- Customer Contact Center at Sun Auto Tire & ServiceSenior Manager- Customer Contact Center at Sun Auto Tire & Service
Jason FriedrichJason Friedrich
Inventory Manager at Sun Auto & Tire ServiceInventory Manager at Sun Auto & Tire Service