Christian Sauza Rivera
Anaheim,CA
Overview
8
8
years of professional experience
Work History
Operations Manager
Sherwin-Williams Paint Store
Santa Ana, CA
10.2022 - Current
- Oversee daily store operations, including inventory management, staffing and customer service, to ensure efficiency and profitability
- Lead and develop a performing team, providing training, coaching, and performance evaluations to drive sales and operational success
- Manage inventory control processes, ensuring optimal stock levels, accurate ordering and minimizing shrinkage
- Ensure store compliance with company policies, safety regulations, and industry standards to maintain a secure and efficient work environment
- Analyze the P&L to identify areas from improvement and implement strategic initiatives
- Develop strong relationships with customers, sales representatives and vendors to enhance business growth and customer satisfaction
- Optimize operational processes to improve efficiency, reduce costs, and maximize productivity
- Drive a culture of continuous improvement, implementing best practices and process enhancements to optimize operations
- Drive customer satisfaction through effective service strategies, issue resolution and relationship-building
Assistant Manager
Sherwin-Williams Paint Store
Laguna Beach, CA
06.2021 - 10.2022
- Lead and mentor store employees to enhance performance and productivity
- Engage with customers to drive sales opportunities and business growth
- Support all aspects of store operations, including sales, inventory management, and customer service
- Built close relationships with customers and clients
- Acted as customer service representative
- Rearranged and detailed store merchandise according to company standards
- Enforced company policies and procedures
Delivery Driver
Sherwin-Williams Paint Store
Santa Ana, CA
10.2020 - 06.2021
- Load customer orders properly on the truck
- Ensure deliveries are prepared to meet customer requirements in the most efficient manner
- Complete other task as needed, which included warehouse duties, mixing customer orders, or helping waiting customers in our paint stores
Sales Associate
Sherwin-Williams Paint Store
Saint George Utah
10.2017 - 05.2019
- Delivered in-store retail sales support by guiding customers through product selection and providing knowledgeable recommendations
- Engaged prospective customers through outreach to build interest and drive store traffic
- Verified customers information and processed transactions accurately while maintaining confidentially and compliance
- Built and maintained strong customer relationships that supported repeat business and long-term loyalty
- Consistently met sales expectations and contributed to overall store performance
Education
Bachelor of Science - Finance
DIXIE STATE UNIVERSITY
Saint George Utah11-2020
High School Diploma -
Savanna High School
Anaheim, CA06-2015
Skills
- ,Assistant Store Manager of the Year for 2023
- Presidents Club for 2023
Timeline
Operations Manager
Sherwin-Williams Paint Store
10.2022 - Current
Assistant Manager
Sherwin-Williams Paint Store
06.2021 - 10.2022
Delivery Driver
Sherwin-Williams Paint Store
10.2020 - 06.2021
Sales Associate
Sherwin-Williams Paint Store
10.2017 - 05.2019
Bachelor of Science - Finance
DIXIE STATE UNIVERSITY
High School Diploma -
Savanna High School
Skills
Experience Assistant/Operations manager with a strong background at Sherwin Williams. Experience at training and developing performing teams, ensuring compliance with company policies and enhancing customer satisfaction. Strong problem-solving, communication, and organizational abilities in a fast-paced driven environment.