CHRISTIAN SCHNEIDER
Summary
To find a position in hearing care industry that leverages my extensive experience in engineering and management.
A leader with strong analytical and problem-solving abilities to drive business results. Strategic thinking to identify and capitalize on opportunities for growth. Creative ability to analyze complex data and develop effective solutions to problems.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Hearing Aid Center Dept. Mgr
Costco
04.2014 - Current
- Trained and supervised associates on customer service excellence and strong company culture
- Maintained accurate inventory records, ensuring all products were accounted for at all times
- Delivered excellent customer service, driving quality shopping experiences
- Demonstrated exceptional problem-solving skills in resolving customer complaints and issues.
Sr. Hearing Aid Specialist
Costco
04.2006 - 04.2014
- Implemented strategies to improve performance, accuracy, and quality
- Leveraged strong communication skills to build relationships with clients
- Coordinated with cross-functional teams on projects and initiatives
- Developed specialized skills in customer service and client relations.
Licensed Hearing Aid Dispenser
Miracle Ear Corporate & Franchises
Atlanta, Athens, And Gainesville
09.2001 - 09.2005
Staff Engineer
NCR
11.2000 - 11.2021
- Managed and maintained databases using SQL, ensuring data accuracy and integrity
- Provided expertise in developing high-performance distributed systems with microservices architecture
- Created detailed technical designs to meet customer requirements, providing guidance on development best practices
- Completed projects by preparing engineering designs and documents and confirming specifications.
Senior Staff Engineer
Motorola Solutions
Lawrenceville, GA
03.1994 - 03.2000
- Collaborated with cross-functional teams to deliver high-quality products on time and within budget constraints.
- Guided interdisciplinary teams through complex problem-solving exercises using expert insights and collaborative techniques.
- Enhanced product quality through rigorous testing, troubleshooting, and root cause analysis.
- Mentored junior engineers through technical guidance and hands-on training, enhancing team productivity.
- Led the successful completion of multiple large-scale projects through diligent planning, coordination, and execution efforts.
- Evaluated emerging technologies for potential integration into existing systems, ensuring long-term competitiveness.
- Drove project success with effective task delegation and consistent progress monitoring.
Education
MBA -
Nova Southeastern University
Fort Lauderdale, FLBachelor of Science (B.S.) in Mechanical Engineering -
Clemson University
Clemson, SC12.1982
Skills
- Customer Service Sales
- Life time HA wearer
- Hearing Aid fitting
- Programming Rexton, Bernafon , Phonak , ReSound,
- Expert trouble shooting Engineering background
- Hearing evaluations, REM
- Employee Scheduling Sycle & Work Force Central
- Customer Sales Presentations
- Sales Reporting weekly reports
- Performance Management
- Analytic Problem Solving Engineering background
Certification
Licensed Hearing Aid Dispenser HADS000741
Licenses
- Licensed Hearing Aid Dispenser GA. HADS000741
- Dealers License HADE 034981?
- Professional Engineer License Fla Lapsed
- Professional Engineer License Ga.
Personal Information
Title: Hearing Care professional
References
References available upon request.
Extracurricular Activities
Organization Manage
Timeline
Hearing Aid Center Dept. Mgr
Costco
04.2014 - Current
Sr. Hearing Aid Specialist
Costco
04.2006 - 04.2014
Licensed Hearing Aid Dispenser
Miracle Ear Corporate & Franchises
09.2001 - 09.2005
Staff Engineer
NCR
11.2000 - 11.2021
Senior Staff Engineer
Motorola Solutions
03.1994 - 03.2000
MBA -
Nova Southeastern University
Bachelor of Science (B.S.) in Mechanical Engineering -
Clemson University