Christian Seiler
Hudson,WI
Summary
Dedicated and detail-oriented professional looking to enter the industry of Proposal Design & Contracts. Leveraging a background in customer and application support to contribute to the development of compelling proposals and presentations.
Overview
5
5
years of professional experience
Work History
Application Support Specialist
ImageTrend
10.2022 - Current
- Administrate assistance to end users on new and updated systems and software.
- Analyze and troubleshoot integration issues related to system configuration, data, and workflows.
- Operate Zendesk to track, maintain and update trouble tickets.
- Interface with clients and developers to diagnose problems and implement configuration requirements and solutions.
- Collaborated with cross-functional teams to ensure seamless communication between clients and internal departments.
- Vastly experienced in Elite as well as License Management
Head of Media
BSMNT
06.2021 - Current
- Lead and manage the media department, overseeing all aspects of media production and content creation.
- Establish and execute the company's media strategy, aligning with business goals and objectives.
- Releasing polished content within deadlines
Support Specialist
MAPerformance
03.2021 - 08.2022
- Responded to customer inquiries and resolved complaints and issues to establish trust and increase satisfaction.
- Connected with suppliers and manufactures for order updates, product issues diagnosis & solutions
- Utilized ticketing systems to track customer requests and prioritize urgent needs.
- Collaborate with internal teams
- Answered call-in inquiries
- Implemented guidance with shipping logistics both pre and post shipment
- Reallocated items on customer orders to fit customer deadlines
- Provided input and collaborating with support staff in weekly team meetings.
Photojournalist
Music in Minnesota
02.2019 - 01.2022
- Captured dynamic and compelling images of live music performances, emphasizing the energy and emotions of the concerts.
- Multitask by documenting the event through photography while taking notes on key points throughout the night
- Expressed the energy of the event thought structured reviews & provide fully edited photos
- Provide full review with photos on a strict next day basis
- Collaborated closely with writers and editors to ensure the visual elements complemented and enriched the overall concert review content.
Skills
- Customer Support and Relationship Management
- Application Support
- Strong Written and Verbal Communication
- Collaboration with Writers and Editors
- Photography Equipment and Editing Software
- Storytelling Through Imagery
Awards
Finalist, 07/01/18, Photographer's Forum, Magazine Finalist - 38th Annual College & High School Photography Contest Honorable Mention, 08/01/18, Photographer's Forum, Magazine Honorable Mention - Best of Photography 2018
Timeline
Application Support Specialist
ImageTrend
10.2022 - Current
Head of Media
BSMNT
06.2021 - Current
Support Specialist
MAPerformance
03.2021 - 08.2022
Photojournalist
Music in Minnesota
02.2019 - 01.2022
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