JESSICA SALAS
Portland
Summary
Operations, customer support, and community engagement professional with 18+ years of experience across hospitality leadership, application support, guest relations, grassroots organizing, campaign management, and event coordination. Skilled in communication, troubleshooting, team leadership, public outreach, and building strong relationships in fast-paced environments. Experienced managing high-volume operations, coordinating creative community projects, and leading independent initiatives from concept to execution.
Overview
17
17
years of professional experience
Work History
Application Support Specialist
Trimble
05.2025 - Current
- Provide customer and application support in fast-paced technical support environment.
- Troubleshoot user issues and assist with account and workflow support.
- Communicate technical information clearly to clients and internal teams.
- Document customer issues and support resolutions while maintaining strong customer service standards.
Congressional Candidate /Campaign Manager
J.Sal For Oregon
10.2025 - 05.2026
- Managed all aspects of a grassroots congressional campaign including communications, field outreach, social media strategy, branding, and voter engagement.
- Conducted extensive business canvassing and community outreach throughout Oregon’s 3rd Congressional District.
- Designed and distributed campaign literature, posters, zines, and digital media content.
- Built and maintained audience engagement through Instagram, TikTok, and grassroots organizing strategies.
- Coordinated campaign operations independently with limited financial resources.
- Earned support from over 7,000 voters during first congressional campaign.
Founder /Operations Coordinator
Hasta La Raíz - Collaboration
06.2025 - 10.2025
- Coordinated collaborative brewery and community engagement project focused on culture, storytelling, and local outreach.
- Assisted with project planning, communications, promotion, and event coordination.
- Facilitated collaboration between local organizations, creatives, and community members.
General Manager
Brujos Brewing
03.2024 - 12.2024
- Oversaw day-to-day taproom and operational management for high-volume brewery environment.
- Managed staffing, scheduling, customer service, and operational workflows.
- Helped cultivate strong community engagement through events, guest experience, and brand presence.
- Resolved operational and customer service issues in fast-paced settings.
Attractions Cast Member
Disneyland Resort
11.2009 - 11.2012
- Delivered high-volume guest service for thousands of daily park guests across multiple attractions.
- Assisted with guest safety, accessibility support, and conflict resolution.
- Adapted quickly across multiple operational environments while maintaining Disney service standards.
- Helped guests resolve issues involving lost parties, directions, and guest accommodations.
Education
High School Diploma -
El Camino Real High School
Placentia, CASkills
- Application & Customer Support
- Team Leadership
- Customer & Guest Relations
- Community Outreach
- Operations Management
- Event Coordination
- Problem Solving
- Social Media & Communications
- Scheduling & Logistics
- Relationship Building
- Public Engagement
- Conflict Resolution
- Google Workspace
- Campaign Operations
- Brand & Community Development
Timeline
Congressional Candidate /Campaign Manager
J.Sal For Oregon
10.2025 - 05.2026
Founder /Operations Coordinator
Hasta La Raíz - Collaboration
06.2025 - 10.2025
Application Support Specialist
Trimble
05.2025 - Current
General Manager
Brujos Brewing
03.2024 - 12.2024
Attractions Cast Member
Disneyland Resort
11.2009 - 11.2012
High School Diploma -
El Camino Real High School