Christian Siberon
Orlando,FL
Summary
Adept at enhancing customer experiences and driving sales, my tenure at HMS Host International showcased my ability to manage high-volume environments with a blend of strong multitasking and engaging personality. Achievements include developing a loyal clientele and significantly improving service efficiency, underpinned by my hospitality service expertise and clear communication skills.
Overview
3
3
years of professional experience
Work History
Bartender
HMS Host International
Orlando, FL
01.2022 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
University High School
OrlandoSkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
HMS Host International
01.2022 - Current
University High School