Christian Slaughter
Personal Banker
Summary
Dynamic professional with a proven track record at J.P. Morgan Chase, excelling in customer service and relationship management. Bilingual in French, I leverage my web development skills to enhance user experiences. Recognized for consistently achieving sales targets and fostering long-lasting client relationships through effective communication and cross-selling strategies.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Personal Banker
J.P. Morgan Chase
10.2024 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Cross-sold bank products and services to meet customer needs and provide options.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Web Developer
Freelancers Union
03.2019 - Current
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
International Flight Attendant
Omni Air International Inc.
10.2022 - 05.2024
- Assisted passengers with diverse linguistic backgrounds by utilizing multilingual skills for clear communication and understanding.
- Provided exemplary customer service through timely resolution of passenger complaints or issues during international flights.
- Ensured safety and comfort of customers onboard aircraft.
- Demonstrated adaptability in handling varying workloads during peak travel seasons, maintaining consistent performance under pressure.
Sales Associate
Best Buy
04.2018 - 03.2020
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
Inside Sales Professional
Diamond Advanedge
06.2016 - 08.2018
- Collaborated with marketing team to create targeted email campaigns, driving higher open rates and more conversions.
- Conducted product demonstrations to showcase features and benefits, effectively addressing client needs and increasing sales opportunities.
- Developed strong rapport with customers, leading to increased repeat business and referrals from satisfied clients.
- Managed a diverse portfolio of accounts across various industries, demonstrating adaptability in tailoring solutions to meet unique client needs.
Education
Bachelor of Science - Computer Information Systems
University of Arizona
Tucson, AZ 05.2001 -
Associate of Science - Applied Science
Lone Star College
Houston, TX 05.2001 -
Skills
Customer service
Relationship building and management
Cross-selling and upselling
Financial services
Bilingual (French)
Web development projects
HTML
CSS
Javascript
Sales development
Verbal and written communication
Emergency management
Certification
UDEMY Python Bootcamp
Timeline
Personal Banker
J.P. Morgan Chase
10.2024 - Current
International Flight Attendant
Omni Air International Inc.
10.2022 - 05.2024
UDEMY Python Bootcamp
01-2020
UDEMY Web Developer Bootcamp
10-2019
Web Developer
Freelancers Union
03.2019 - Current
Sales Associate
Best Buy
04.2018 - 03.2020
Inside Sales Professional
Diamond Advanedge
06.2016 - 08.2018
Bachelor of Science - Computer Information Systems
University of Arizona
05.2001 -
Associate of Science - Applied Science
Lone Star College
05.2001 -
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