Christian Smart-Hendrix
Whitehall
Summary
Accomplished Retail Sales Manager at Astro Holding, renowned for enhancing sales through strategic visual merchandising and effective team training. Expert in inventory management and customer service, fostering strong client relationships and repeat business. Demonstrates a driven work ethic and management prowess, consistently achieving optimal store performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Manager
Astro Holding
10.2023 - Current
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Retail Worker
Variety Wholesalers
04.2023 - 10.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Education
Whitehall-Yearling
Columbus, OHSkills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Inventory management
Timeline
Retail Sales Manager
Astro Holding
10.2023 - Current
Retail Worker
Variety Wholesalers
04.2023 - 10.2023
Whitehall-Yearling
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