Communicated regularly with management regarding progress made on assigned projects or tasks.
Provided technical guidance related to mold remediation processes when requested by customers.
Managed weekly cycle counts to ensure accurate inventory levels are maintained.
Communicated regularly with supervisors regarding progress updates or changes in scope of work.
Ordered necessary supplies and equipment for job completion.
Inspected and tested damaged materials to determine the extent of water damage.
Delivered packages to customers in a timely and efficient manner.
Restoration & Carpet Cleaning Technician
Roto-Rooter
San Diego
09.2016 - 10.2017
Assisted in setting up hoses, tanks and power cords at job sites.
Documented all performed services, accurately recording the nature and timing of each service provided.
Created detailed estimates based on customer requirements, specifications and drawings.
Summarized and presented cost estimations in reports to management.
Tracked inventory levels, restocked shelves as needed and reported discrepancies to management team members.
Organized warehouse for efficient merchandise retrieval.
Responded quickly to emergency situations requiring immediate attention.
Water Damage Field Technician
BELFOR Property Restoration
San Diego, CA
12.2015 - 10.2016
Managed crews on prevailing wage projects while ensuring accurate record keeping, contract signing, and evaluation of water and mold damage. Successfully increased sales by upselling additional services to customers.
Content Supervisor
Bill Howe Plumbing, Hvac & Restoration/flood Services
San Diego
09.2011 - 12.2015
Led a team of 6 employees in handling water damage restoration tasks, overseeing on-call rotations, and performing commercial and residential carpet cleanings.
Education
Carpet Cleaning Certified
San Diego, CA
01-2012
GED -
Job Corp
San Diego, CA
01-2009
IICRC Certified (Water Damage)
San Diego, CA
Skills
Structural drying techniques
Project reporting
Team leadership qualities
Project estimation accuracy
Manual hand tools operations
Materials Transport
Clean Driving Record
Water damage assessment
Fast learner
Hard worker
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Restoration Field Technician
Restoration Solutions
10.2017 - 06.2024
Restoration & Carpet Cleaning Technician
Roto-Rooter
09.2016 - 10.2017
Water Damage Field Technician
BELFOR Property Restoration
12.2015 - 10.2016
Content Supervisor
Bill Howe Plumbing, Hvac & Restoration/flood Services
Furniture Restorer / Sole Proprietor at Kevin Gray Quality Restoration SolutionsFurniture Restorer / Sole Proprietor at Kevin Gray Quality Restoration Solutions