Christian Stanback
Brooklyn,NY
Summary
My start at Olive Garden heavily showcased my ability to mentor staff and teach important basic knowledge. I was able to teach basic skills in new hire training and creative problem-solving. I've driven outstanding improvements in staff development and customer satisfaction. I created a comfortable workplace for me and my peers. My approach combines clear communication with effective coaching, creating growth and satisfaction.
Overview
5
5
years of professional experience
Work History
Trainer
Oliver Garden
Brooklyn, NY
03.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Bartender
Olive Garden
Brooklyn, NY
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Olive Garden
Brooklyn, NY
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Research Assistant
SUNY Empire State College
Brooklyn, NY
10.2019 - 04.2020
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Camp Counselor
Center For Family Life
Brooklyn, NY
06.2019 - 09.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
High School Diploma - Science Education
Brooklyn Collaborative Studies
Brooklyn, NY06.2021
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Group and individual instruction
- Learning styles
- Payment collection
- Clear verbal communication
- Course materials and supplies
- Coaching and development
- Clear communication
- Relationship building
- Job skill building
- Work coordination
- Online training tools
Timeline
Trainer
Oliver Garden
03.2023 - Current
Bartender
Olive Garden
01.2023 - Current
Server
Olive Garden
09.2021 - Current
Research Assistant
SUNY Empire State College
10.2019 - 04.2020
Camp Counselor
Center For Family Life
06.2019 - 09.2019
High School Diploma - Science Education
Brooklyn Collaborative Studies