Christian Tapia
San Bernardino,CA
Summary
Detail-oriented leader with over 7 years of progressive experience in leadership roles. Establishes clear operational guidelines to ensure partner satisfaction and achievement of key objectives. Demonstrates strong relationship-building, multitasking, and decision-making skills.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Rialto, CA
09.2015 - Current
- Maintained inventory accuracy, and problem solved discrepancies, found opportunity’s and solutions to decrease variances in our stores our stores PNLs
- Delegated daily tasks and set the standard and expectations for our store to our partners optimizing the stores capabilities of cleanliness and ensuring the customer experience
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across all metrics.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Became the point of contact and support manager for my team when my manager is away from the store for days at a time
- Coached partners and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses came up with solutions to bring to my teams attention and led them to address and improve the discrepancies.
Automotive Detailer
Mandorado Auto Detailing
San Bernardino, CA
05.2019 - 05.2022
- Served clients with on-site detailing services at businesses and homes.
- Maintained clients on a by weekly or monthly basis
- Cleaned Vehicles both externally and internally by hand or with use of automated equipment.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Drove vehicles to or from workshops, customer workplaces or homes.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
- Tested various cleaning agents on inconspicuous spots before applying them on entire surface area of car.
Education
High School Diploma -
Colton High School
Colton, CA05.2018
Skills
- Adaptive Learning
- Detail-oriented
- Conflict Resolution Techniques
- Partner Training and Development
- Customer-oriented
- Sales Strategies
- Promotional Planning
- Business Development
- Partner Development
- Workplace Safety
Timeline
Automotive Detailer
Mandorado Auto Detailing
05.2019 - 05.2022
Shift Supervisor
Starbucks
09.2015 - Current
High School Diploma -
Colton High School
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