Customer Service Representative
AMC
2023 - 2025
- Assisted customers in resolving inquiries and issues efficiently.
- Gained knowledge of products and services to provide accurate information.
- Handled customer interactions through multiple channels, ensuring satisfaction.
- Collaborated with team members to improve service processes and workflows.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
