Christian T. Manrriquez
San Antonio,TX
Summary
Dynamic hospitality professional with extensive experience in delivering exceptional service in fast-paced dining environments. Recognized for a strong commitment to teamwork and consistently achieving high levels of customer satisfaction. Versatile and dependable, adept at adapting to evolving needs while ensuring seamless operations through outstanding communication and effective problem-solving abilities. Passionate about creating memorable dining experiences that foster guest loyalty and enhance overall service quality.
Overview
4
4
years of professional experience
Work History
Server
Flix Brewhouse
05.2024 - Current
- Collaborated with kitchen staff to deliver orders accurately and promptly.
- Implemented suggestions for improving workflow and enhancing service efficiency.
- Collaborated with team members to prepare theaters for screenings, optimizing viewing conditions.
- Operated point-of-sale systems for transactions, handling cash and credit sales accurately.
- Maintained cleanliness and organization in theater spaces, enhancing overall patron experience.
Server/Server Trainer
Olive Garden
11.2023 - 07.2024
- Trained new servers on menu items, service standards, and operational procedures.
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Cultivated warm relationships with regular customers.
Barista
Starbucks
09.2023 - 04.2024
- Prepared and served high-quality beverages consistently to enhance customer satisfaction.
- Collaborated with team members to create a positive work environment focused on teamwork and support.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
Busser/Busser Trainer
Olive Garden
09.2023 - 11.2023
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
- Assisted servers by promptly clearing and resetting tables to optimize guest turnover.
Host/Host Trainer
Olive garden
07.2021 - 09.2023
- Greeted and seated guests, ensuring a welcoming atmosphere and smooth dining experience.
- Managed waitlists effectively, optimizing table turnover and guest satisfaction.
- Assisted in training new hosts on procedures and customer service standards.
Education
High School Diploma -
Brennan High School
San Antonio, TX06.2023
Criminology
Northwest Vista Community College
San Antonio, Tx06-2026
Skills
- Cash handling
- Strong work ethic
- Guest engagement
- Safe food handling
- Team collaboration
- Exceptional customer service
Languages
English (fluent)
Community Service
Special Olympics Volunteer, Blue Skies Retirement Home Volunteer, Junior Achievement (JJA), Wiseman road clean up
Timeline
Server
Flix Brewhouse
05.2024 - Current
Server/Server Trainer
Olive Garden
11.2023 - 07.2024
Barista
Starbucks
09.2023 - 04.2024
Busser/Busser Trainer
Olive Garden
09.2023 - 11.2023
Host/Host Trainer
Olive garden
07.2021 - 09.2023
High School Diploma -
Brennan High School
Criminology
Northwest Vista Community College
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