Christian Torres
Houston,TX
Summary
Versatile and results-driven professional with extensive experience at X-IT II Bail Bonds, adept in research and customer service. Demonstrates exceptional problem-solving abilities and organizational skills, leading to high customer satisfaction and efficiency improvements. Proven track record in multitasking and team leadership, committed to achieving and exceeding goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bonding Agent
X-IT II Bail Bonds
Houston, TX
06.2024 - Current
- Ensured that all bond requests were completed accurately and in a timely manner.
- Processed payments from clients for fees associated with obtaining a bond.
- Prepared applications for bid, performance, payment and supply bonds in accordance with contract specifications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Material Handler
O'Reilly Auto Parts Distribution Center
Houston, TX
07.2023 - 06.2024
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Inspected incoming shipments for damage or discrepancies.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Loaded completed orders on pallets according to delivery numbers.
- Managed work area cleanliness by following company guidelines for organization.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Collaborated with team members to meet daily production goals.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Bonding Agent
All Access Bail Bonds
Houston, US
09.2019 - 05.2023
- I am in charge of calling and researching defendants to bond them out of jail and take payments
Truck Driver Helper
84 Lumber Company
Houston, US
02.2020 - 04.2020
- I was in charge of helping loading the truck and going to construction sites and delivering lumber and other items.
- I was also in charge of Unboxing and boxing items to send out.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used scanners to track parcel information, condition or receipt.
- Tagged and wrote identifying information on containers, boxes and cargo.
Education
college - HVAC Tech
Altierus career college
Houston, TX06.2022
High school diploma -
North Shore Senior High School
Houston, TX06.2019
Skills
- Research
- Time management
- Phone etiquette
- Typing skills
- Adaptability
- Front desk
- Sales
- Cash handling
- Warehouse experience
- Attention to detail
- Organizational skills
- Work ethic
- Basic math
- Team work
- Computer skills
- Customer service
- Goal oriented
- Multitasking capacity
- Problem-solving abilities
- Professionalism
- Excellent communication
- Team leadership
- Task prioritization
Certification
- Driver's License
- HVAC Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bonding Agent
X-IT II Bail Bonds
06.2024 - Current
Material Handler
O'Reilly Auto Parts Distribution Center
07.2023 - 06.2024
Truck Driver Helper
84 Lumber Company
02.2020 - 04.2020
Bonding Agent
All Access Bail Bonds
09.2019 - 05.2023
college - HVAC Tech
Altierus career college
High school diploma -
North Shore Senior High School
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