Christian Torres
Planet Fitness
Plainfield,NJ
1
Certification
8
Years of experience
Experienced management professional with a strong background in team leadership, daily operations, staff development, budgeting, and customer relations, with the ability to oversee inventory and financial responsibilities, and resolve complex issues efficiently. Skilled in maintaining high standards of service and performance. Adaptable and result driven, with a commitment to continuous improvement.
Work History
Club Manager
1 Year- Lead and manage a team of 13 employees, overseeing hiring, training, and scheduling.
- Manage weekly staffing and payroll operations within a strict 375-hour limit while maintaining operational efficiency.
- Daily operations for a club serving approximately 3,500 members, including membership sales, retention, and customer relations.
- Manage inventory, supply ordering, financial reporting, and weekly deposits.
- Resolve member concerns and de-escalate conflicts.
Shift Lead
1 Year 3 Months- Managed daily opening and closing operations ensuring operational readiness.
- Cashier
- Successfully assisted in grand openings
- Performed and assisted in marketing updates and implementation
- Oversee store cleanliness and sanitary standards
Front Desk Supervisor
10 Months- S uccessfully developed a strategy and communicated with a team of 8 to implement tasks which resulted in consistently achieving goals for the location.
- Resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns
- Assist and perform daily disinfection assignments to maintain sanitary compliance
- Responsible for retail transactions of merchandise and beverages.
Store Manager
2 Years 11 Months- Personally greeted customers upon arrival to make a comforting shopping experience
- Scheduled weekly shipments to maintain proper inventory levels.
- Direct sales floor activities.
- Key contact with vendors/suppliers securing business agreements.
- Managed daily banking deposits and change orders to maintain accurate cash flow.
Education
G.E.D
Skills
Member relations
Team leadership
Employee training
Client retention
Payroll administration
Scheduling coordination
Prospect relations
Business operations monitoring
Membership growth
Fundraising strategies
Staff scheduling
Facility management
Performance management
Coaching and mentoring
Certification
- Food Handling Certification 2024 ServSafe
- Personal Training Certificate in Progress - N.A.S.M
Timeline
Club Manager
Planet Fitness
11.2025 - CurrentRead More
Shift Lead
Playa Bowls
07.2024 - 10.2025Read More
Front Desk Supervisor
Planet Fitness
03.2023 - 01.2024Read More
Store Manager
Good Guy Vapes
04.2019 - 03.2022Read More
Union County College
G.E.D
Read More