Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Tshiband

Charlotte,NC

Summary

Dynamic Crew Trainer with a proven track record at Bojangles' Famous Chicken 'n Biscuits, excelling in employee training and customer service. Enhanced team productivity through effective coaching and mentoring, while ensuring compliance with food safety standards. Recognized for optimizing workflow, significantly reducing service times, and fostering a positive work environment.

Overview

4
4
years of professional experience

Work History

Crew Trainer

Bojangles' Famous Chicken 'n Biscuits
01.2024 - Current
  • Trained new crew members on operational procedures and customer service standards.
  • Monitored team performance to ensure adherence to quality and safety protocols.
  • Assisted in inventory management, ensuring stock levels met demand efficiently.
  • Provided ongoing feedback and support to enhance team productivity and morale.
  • Collaborated with management to optimize workflow and reduce service times.

Team Member

Popeyes® Louisana Kitchen
08.2022 - 05.2023
  • Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat visits.
  • Operated kitchen equipment efficiently, adhering to safety and hygiene standards during food preparation.
  • Collaborated with team members to maintain inventory levels, ensuring timely restocking of supplies.
  • Assisted in training new employees on operational procedures and customer interaction protocols.
  • Implemented best practices for food presentation, enhancing visual appeal and customer experience.
  • Contributed to maintaining a clean and organized work area, promoting a positive dining atmosphere.

Education

No Degree -

Mallard Creek Highschool
3825 Johnston Oehler Rd, Charlotte, NC 28269
06.2026

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Workplace safety
  • Decision-making
  • Safe food handling
  • Coaching and mentoring
  • Food safety
  • Food safety understanding
  • Cleaning and sanitation

Timeline

Crew Trainer

Bojangles' Famous Chicken 'n Biscuits
01.2024 - Current

Team Member

Popeyes® Louisana Kitchen
08.2022 - 05.2023

No Degree -

Mallard Creek Highschool