Christian Wells
Ann Arbor,MI
Summary
Dynamic professional with a proven track record in retail management at Walgreens and a passion for ESL education, as demonstrated at SPICUS. Excelled in enhancing customer service through effective communication and leadership, achieving significant improvements in training outcomes and learner comprehension. Skilled in inventory management and literacy development, blending hard and soft skills to exceed employer expectations.
Overview
9
9
years of professional experience
Work History
Management Experience
Walgreens, .dotgames
03.2018 - 09.2023
- Mediated the connections between customer and company expectations to provide excellent service and accountable leadership.
- Developed staffing value through employee training, direction, and personalized morale enrichment.
- Curated logistical ability through inventory management, vendor relations, and product development.
- Routinely met and exceeded goals for training, sales, and customer engagement.
Teaching Experience
SPICUS, AMP, Washtenaw Literacy
11.2014 - 08.2017
- Created and curated safe and engaging environment for ESL learners of all ages to develop conversational English ability.
- Assisted with development of English reading and writing ability, including contributing to textbook curriculum creating.
- Provided pointed and directed feedback to learners that led to consistently higher comprehension scores.
Education
Bachelor of Arts - Psychology
University of Michigan
Ann Arbor, MI04-2026
Associate of Arts - Psychology
Lansing Community College
Lansing, MI12-2023
Skills
- Retail management experience
- ESL teaching methods
- Verbal and written communication
- Literacy development
- In-person tutoring
Timeline
Management Experience
Walgreens, .dotgames
03.2018 - 09.2023
Teaching Experience
SPICUS, AMP, Washtenaw Literacy
11.2014 - 08.2017
Bachelor of Arts - Psychology
University of Michigan
Associate of Arts - Psychology
Lansing Community College