Christian Williams
Chesapeake,VA
Summary
A reliable, dependable and most importantly hard working individual as well as ready, willing and able to learn. As someone who prides himself on the fruits of his labor, I take pride in the fact that my intelligence gives me an advantage in learning, problem-solving, and paying attention.
Overview
8
8
years of professional experience
Work History
Ramp Agent
Unifi
Jacksonville, NC/ Nofolk, VA
10.2022 - 08.2025
- Coordinated luggage loading and unloading processes to minimize turnaround times.
- Operated ground support equipment to ensure timely aircraft arrivals and departures.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Conducted pre-flight inspections on baggage handling systems for operational efficiency.
- Ensured compliance with FAA regulations during ramp operations for safety assurance.
- Trained new team members on safety protocols and standard operating procedures.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Improved workflow processes through collaboration with team members and management.
Cashier/To-Go Lead
Food Lion
Jacksonville, NC
03.2020 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges according to store policies, ensuring customer satisfaction.
- Maintained accurate cash drawer and balanced daily transactions.
- Took care of the To-Go section as far as handling orders, shopping and greeting customers.
- Ensuring customers had all of their items and took responsibility for any and all mistakes.
Shift Leader
Firehouse Subs
Jacksonville, NC
06.2019 - 02.2020
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored new team members in customer service and food preparation techniques.
- Resolved customer complaints effectively, fostering positive dining experiences and loyalty.
- Maintained cleanliness and organization of kitchen and dining areas to meet health regulations.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Helper
Quality Inn Hotel
Jacksonville, NC
08.2017 - 04.2019
- Provided excellent customer service by addressing guest inquiries and concerns promptly.
- Supported front desk operations by checking guests in and out efficiently.
- Collaborated with housekeeping staff to ensure timely room turnover for incoming guests.
- Assisted in maintaining cleanliness and organization of hotel rooms and common areas.
- Operated cleaning equipment including vacuums, floor polishers, and carpet extractors safely.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
High School Diploma -
White Oak High School
Jacksonville, NCSkills
- Safety compliance
- Physical labor
- Equipment inspection
- Visual inspection
- Dependability
- Aircraft safety protocols
- Workload management
- Crew assistance
- Heavy lifting
- Eagerness to learn
- Safety measures
- Adherence to policies
- Team collaboration
- Willing to learn
- Operational efficiency
- Visual assessment
Timeline
Ramp Agent
Unifi
10.2022 - 08.2025
Cashier/To-Go Lead
Food Lion
03.2020 - 08.2022
Shift Leader
Firehouse Subs
06.2019 - 02.2020
Helper
Quality Inn Hotel
08.2017 - 04.2019
High School Diploma -
White Oak High School