Christian Winkelman
New Caney
Summary
Dynamic professional with extensive experience at Cold Shot Chillers, excelling in shipping and receiving at first, followed by building industrial chillers and gaining knowledge every day until I could be in a position to excel in technical writing and employee training. creating step by step guides company wide for all the company has to offer with a proven track record in enhancing process efficiency and ensuring quality assurance and cost savings company wide. Adept at problem-solving and fostering team collaboration, with a strong focus on continuous improvement and effective communication. EPA 608 certified and skilled in HVAC systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Work Instruction Creator
Cold Shot Chillers
Houston
04.2022 - Current
- Oversaw the production process from concept to completion, ensuring quality standards.
- Mastered the process of building comprehensive industrial chiller systems.
- Developed and maintained professional, long term relationships with various individuals, including internal personnel through dynamic communication and active listening skills.
- Trained and coached new hires and junior developers and shared insight into ways to meet tight deadlines and improve overall efficiency.
- Utilized feedback from the audience to refine content strategies and enhance engagement.
- Edited and proofread content to maintain high standards of accuracy and consistency.
- Developed and authored technical information for internal and external utilization.
- Wrote easy-to-understand user interface text, online help and developer guides.
- Provided training support by developing online tutorials and instructional materials.
- Collaborated with teams on product development and implementations.
- Worked with internal team to obtain in-depth understanding of products.
- Developed workflow diagrams illustrating complex processes.
- Worked closely with engineering staff to ensure that product documentation was accurate, complete, concise, consistent, up-to-date, usable and accessible.
- Created illustrations and diagrams to supplement written material.
- Provided training to new employees on proper operation of packing equipment and safety protocols.
- Completed or assisted with difficult or skilled tasks.
- Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Directed and managed shipping team staff, delivering continuous training to improve employees' skills.
- Oversaw daily operations within the shipping department including assigning tasks, setting deadlines, resolving conflicts.
- Used personal knowledge and abilities to help complete building tasks.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Operated a variety of machinery and tools safely and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Delivered rush merchandise on tight schedules to meet customer targets.
Driver
Hat services
Huffman
01.2021 - 02.2022
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Hooked and unhooked trailers from tractor and converter dollies.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Followed regular schedule of pickups for individual customers and groups.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Shipping Warehouse Supervisor
liquidation warehouses
Houston
01.2018 - 01.2020
- Created weekly schedules for staff to ensure adequate coverage at all times.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Trained new staff on safety protocols, handling techniques, and equipment operations.
- Monitored workers and reviewed completed work for proper performance.
- Enforced safety regulations within the warehouse environment.
- Monitored inventory levels and ensured accurate records were kept for all shipments.
- Prepared and led staff training and instruction.
- Held staff meetings to share project information and address specific issues.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
Education
High School Diploma -
Crosby Highschool
Crosby, TX05-2017
Skills
- Technical writing
- Customer engagement
- Problem solving
- Effective communication
- Employee training
- Quality assurance
- Workflow development
- Team leadership
- Process improvement
- Time management
- Communication skills
- Multitasking capacity
- Attention to detail
- Team player
- Electrical
- Detail orientation
- Heavy lifting
- Professionalism
- Continuous improvement
- Vehicle inspection
- Safety protocols
- Route planning
- Equipment maintenance
- Valid Driver's license
- Written communication
- Activity logging
- Task prioritization
- Decision-making
- Organizational skills
- Goal setting
- Order picking and processing
- MS office
- Project planning
- PPE compliance
- Content development
- Training materials
- Workflow design
- Assembly description
- Research products
- Image preparation
- Self motivation
- Content editing
- Adaptability and flexibility
- Proofreading
- Instructional design
- Forklift operation
- Shipping and receiving
- Plumbing and HVAC systems
- HVAC
- HVAC Understanding
- HVAC repairs
- HVAC experience
- Calm under pressure
- EPA 608 UNIVERSAL certified
Certification
- Epa 608 universally certified
- OSHA forklift certified
- over 40 online HVAC mini course certifications from online HVAC schooling
References
References available upon request.
Timeline
Work Instruction Creator
Cold Shot Chillers
04.2022 - Current
Driver
Hat services
01.2021 - 02.2022
Shipping Warehouse Supervisor
liquidation warehouses
01.2018 - 01.2020
High School Diploma -
Crosby Highschool
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