CHRISTIAN WRIGHT
Richmond,USA
Summary
With a proven track record at Hiretech Equifax, I excel in client relations and problem-solving. Leveraging strong communication skills and expertise in corporate data management, I enhance customer satisfaction and streamline operations. Proficient in Microsoft Excel, I adapt swiftly to fast-paced environments, consistently achieving results and driving success.
Overview
13
13
years of professional experience
Work History
Security Guard
Guard Texas
10.2018 - Current
- Camera monitoring
- Inspect and patrol property
- Secure all exit doors and windows
- Authorize entrance on property for vehicles etc…
Client Relations Manager
Hiretech Equifax
09.2022 - 04.2023
- Reaching out to existing customers and assisting them with using software.
- Solve problems and investigate a wide variety of issues and requests. This includes gathering additional information, setting expectations and working with internal and external support teams to fulfill the request.
- Use CRM software to route, maintain and track outstanding service requests and provide detailed documentation regarding status to all parties involved.
- Escalate client concerns or issues to supervisor.
- Monitor and report account trends.
- Other duties as assigned.
- Workday HR platform.
Data Entry Consultant
1st Investors Financial
06.2021 - 11.2021
- Administrative duties include the analyzation and data entry of car contracts.
Intake Coordinator
CohnReznick
02.2021 - 06.2021
- Applies policies and procedures to determine the eligibility of homeowners applying for the state rental assistance program.
Specialist
Iron Mountain Record Center
Houston, USA
04.2015 - 07.2018
- Loading and unloading of trucks.
- Records management and information security.
- Maintaining and navigating information between multiple main buildings.
- Securing personal documents for customers ensuring that they receive the correct documentation.
Sales Associate
Academy Sports and Outdoors
Rosenberg, USA
08.2012 - 04.2015
- Communicated with diverse customers to satisfy their visit.
- Organized assigned area to company's standards.
- Taught incoming employees.
- Opened and closed store; counting revenue, opening and closed registers.
Education
Associate of Arts - Game Design
HOUSTON COMMUNITY COLLEGE
Houston, TX01.2013
High School Diploma -
B.F TERRY HIGH SCHOOL
Richmond, TX01.2010
Skills
- Art and web design
- Google Drive
- Sales expertise
- Communication skills
- Fast-paced environment adaptability
- Multi-tasking abilities
- Corporate data management
- Microsoft Word proficiency
- Microsoft Excel expertise
- QuickBooks knowledge
- Workday experience
- Self-management strategies
- Time management techniques
- Data entry accuracy
- Criteria assessment skills
- Records management
Timeline
Client Relations Manager
Hiretech Equifax
09.2022 - 04.2023
Data Entry Consultant
1st Investors Financial
06.2021 - 11.2021
Intake Coordinator
CohnReznick
02.2021 - 06.2021
Security Guard
Guard Texas
10.2018 - Current
Specialist
Iron Mountain Record Center
04.2015 - 07.2018
Sales Associate
Academy Sports and Outdoors
08.2012 - 04.2015
Associate of Arts - Game Design
HOUSTON COMMUNITY COLLEGE
High School Diploma -
B.F TERRY HIGH SCHOOL
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