Christiana Richardson
Gilbert,AZ
Summary
I am a drivin sales agent who has developed skills in client relations and sales strategies in dynamic, fast-paced environment, looking to transition into new field. Demonstrated expertise in identifying customer needs and delivering tailored solutions, driving growth and loyalty. Seeking opportunities to leverage transferable skills in collaborative and results-oriented setting.
As well as a creative baker with strong background in crafting exquisite pastries and desserts. Demonstrates exceptional skill in baking, decorating, and menu development, consistently delivering high-quality results. Known for teamwork, adaptability, and effective collaboration in dynamic kitchen environments. Strong commitment to innovation, flavor precision, and presentation excellence.
Overview
4
4
years of professional experience
Work History
Pastry Chef
Catch
11.2025 - Current
- Implemented efficient workflow processes, reducing preparation time while maintaining product quality.
- Conducted regular quality checks on finished products, ensuring compliance with health regulations and safety standards.
- Maintained inventory control for baking supplies, optimizing resource allocation and minimizing waste.
Sales Agent
Greatline Group
08.2022 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Presented product demonstrations and tailored solutions to meet client requirements.
- Trained and mentored junior sales staff on effective selling techniques.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Enhanced company reputation through active participation in community events such as trade shows or networking groups.
Pastry Chef
Buck & Rider
10.2024 - 05.2025
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
Bakery Manager/ FOH Staff Member
Downtown Chandler Cafe & Bakery
03.2024 - 02.2025
- Managed customer service operations, including taking orders and resolving complaints.
- Oversaw daily bakery operations, ensuring adherence to quality standards and safety protocols.
- Maintained accurate inventory of baking supplies and ingredients.
- Provided training to new employees on bakery operations.
- Collaborated with management to develop seasonal menus based on current trends and customer preferences
- Built relationships with customers to encourage repeat business.
- Managed multiple tables efficiently, ensuring timely food and drink delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista / Baker
Paris Baguette
01.2023 - 03.2024
- Collaborated with team members to complete tasks and maintain smooth running of bakery operations
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes and many more items
- Trained and supervised new employees on bakery operations and procedures.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Prepared dough for variety of pastries, cakes and breads.
- Managed display cases to verify freshness and attractiveness of products.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
High School Diploma -
Hamilton High School
Chandler, AZ05.2022
Graduate Certificate - Baking
EVIT
Mesa, AZ05.2022
Skills
- Recipe Adaptation
- Exceptional customer service
- Cash handling
- Service prioritization
- Problem Anticipation and Resolution
- Attention to Detail
- Product Personalization
- Inventory Maintenance
- Health and Safety Regulations Management
- Cake and Pastry Decoration
- Dough Preparation and Baking
- Cooking Machinery Operation
- Perceptual Speed
- Display Building
- Product Knowledge
- Productivity Maximization
- Goal oriented
- Sales strategies
- Closing deals
- Sales training
- Territory management
- Cold calling
Timeline
Pastry Chef
Catch
11.2025 - Current
Pastry Chef
Buck & Rider
10.2024 - 05.2025
Bakery Manager/ FOH Staff Member
Downtown Chandler Cafe & Bakery
03.2024 - 02.2025
Barista / Baker
Paris Baguette
01.2023 - 03.2024
Sales Agent
Greatline Group
08.2022 - Current
Graduate Certificate - Baking
EVIT
High School Diploma -
Hamilton High School