Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTIAN BRAGG

Columbus

Summary

Motivated and results-driven professional seeking to leverage sales, customer service, and leadership experience while continuing education and career growth.

Overview

11
11
years of professional experience

Work History

Crew Member

Wendy’s
05.2016 - 03.2017
  • Prepared food, maintained cleanliness, and assisted with closing duties
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
  • Operated kitchen equipment, adhering to safety and sanitation standards.

Customer Service / Sales Representative

Spectrum / Charter Communications
07.2021 - 08.2022
  • Handled 60–100 inbound calls daily regarding billing and service concerns
  • Maintained customer satisfaction while navigating multiple systems simultaneously
  • Consistently met sales goals through upselling services and products
  • Selected as a 1-on-1 mentor for new hires within 3 months
  • Ranked Top 15 nationally in Voice ID enrollments (out of 4,000+ CSRs)

Assistant Manager

Skyline
09.2022 - 07.2023
  • Facilitated team support and operational oversight during shifts to maintain efficiency and productivity.
  • Guided new employees through training processes to ensure seamless integration and optimal team performance.
  • Supervised drive-thru and front-of-house operations to ensure efficiency during peak hours.
  • Demonstrated high sales proficiency, resulting in three monthly cheesecake sales contest victories.
  • Appointed to coordinate food preparation and service at Cincinnati Reds Stadium, facilitating the sale of 500–800 coneys during peak events.

Residential Connectivity Sales Specialist

Spectrum / Charter Communications
07.2023 - 12.2026
  • Facilitated direct sales efforts through door-to-door outreach, targeting 60–100+ residences each day to enhance market presence.
  • Achieved consistent monthly average of over 20 new customer sign-ups.
  • Established trust and rapport with prospective clients to facilitate successful sales outcomes.
  • Demonstrated persistence and resilience in a high-rejection environment
  • Trained and mentored new sales team members on product offerings and techniques.

Education

High School Diploma -

Johnstown-Monroe High School
05-2020

Skills

  • Communication
  • Leadership & Team Training
  • Problem Solving
  • Relationship building
  • Time Management
  • Active Listening
  • Technical/Computer Skills
  • Upselling and cross selling
  • Customer service and care
  • Sales expertise
  • Call center operations
  • Objection handling

Timeline

Residential Connectivity Sales Specialist

Spectrum / Charter Communications
07.2023 - 12.2026

Assistant Manager

Skyline
09.2022 - 07.2023

Customer Service / Sales Representative

Spectrum / Charter Communications
07.2021 - 08.2022

Crew Member

Wendy’s
05.2016 - 03.2017

High School Diploma -

Johnstown-Monroe High School