Summary
Overview
Work History
Education
Skills
Timeline
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HOA RAMOS

SDA Data Sharing Coordinator
Santa Maria,CA

Summary

Dedicated and experienced Manager with a passion for customer service, team empowerment, and advocating for the Space environment. Adept at managing high-budget operations and customer data processing. Eager to leverage strong managerial skills and enthusiasm for spaceflight safety towards supporting the Space Domain Awareness (SDA) Partnership and Coalition Engagement (SPACE) Office. Committed to promoting international engagements and cooperation in alignment with Mission Delta 2 objectives.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

SDA Data Sharing Coordinator

Insight Global
03.2024 - 09.2024

Played a pivotal role in fostering collaboration across commercial, coalition, and international partners to enhance space flight safety. This role required expertise in handling data-sharing initiatives, processing complex requests for information, and maintaining operational partnerships within the space community.


  • Establish and manage cooperative data-sharing agreements with commercial and coalition partners to improve space safety and operational awareness.
  • Handle over 100+ Requests for Information (RFI) related to space flight safety, ensuring high-accuracy catalog data is effectively linked with international partners.
  • Coordinate and oversee 40+ Orbital Data Requests (ODRs) to support continued partnerships with industry leaders and enhance global collaboration.
  • Maintain certification in Special Operations Forces - Security Cooperation, applying advanced knowledge to improve tactics, techniques, and procedures for SDA operations.

Store Co-Manager

Express Inc.
01.2014 - 01.2020
  • Spearheaded the efficient management of a $1.2 million retail store, emphasizing unparalleled customer service and fostering a cohesive team of 16 members to consistently maintain elevated standards of excellence
  • Orchestrated comprehensive management of store finances, streamlined customer data processing systems, and led strategic hiring initiatives to build and maintain an exceptional store team
  • Conducted monthly presentations to senior corporate leaders, reaching an audience of 50 senior executives
  • Delivered targeted training sessions to enhance employees' proficiency in information literacy and data analysis tailored to store operation systems
  • Processed customer data account management for a store with over 10,000 monthly transactions
  • Managed data entry processing for store inventory, processing an average of 500 items daily

Certified Pharmacy Technician

CVS Pharmacy
01.2016 - 01.2019
  • Demonstrated capacity to work autonomously, collaborate effectively within teams, and lead when necessary, ensuring meticulous, high-quality, and timely completion of all assigned tasks
  • Utilized critical thinking and problem-solving abilities to enhance prescription filling accuracy by 15% through the successful implementation of a cutting-edge inventory management system
  • Processed 1500+ prescriptions weekly, focusing on customer engagement and efficient data processing
  • Engaged daily in interprofessional collaboration to provide patients with high-quality health care, management, and outreach

Lab Researcher at Burkart Laboratory

University of California, San Diego
01.2012 - 01.2016
  • Contributed significantly to the publication of peer-reviewed research papers, playing a pivotal role in advancing knowledge within the field, thereby enhancing outreach and engagement initiatives
  • Conducted experiments independently, preparing tailored samples for advanced NMR magnets and FPLC columns
  • Managed a lab research portfolio of 25 projects with a combined scope of 3000 experimental hours
  • Optimized lab workflows, resulting in a 20% reduction in experimental setup time

Education

Bachelors of Science - Space Studies

American Public University
01.2023 - 01.2024

Bachelors of Science - Biochemistry and Cell Biology

University of California, San Diego
La Jolla, CA
01.2012 - 01.2016

Skills

Customer Engagement

Public Speaking

Strategic Planning

Cross-Cultural Communication

Project management

Multitasking and organization

Customer service

Relationship building

Timeline

SDA Data Sharing Coordinator

Insight Global
03.2024 - 09.2024

Bachelors of Science - Space Studies

American Public University
01.2023 - 01.2024

Certified Pharmacy Technician

CVS Pharmacy
01.2016 - 01.2019

Store Co-Manager

Express Inc.
01.2014 - 01.2020

Lab Researcher at Burkart Laboratory

University of California, San Diego
01.2012 - 01.2016

Bachelors of Science - Biochemistry and Cell Biology

University of California, San Diego
01.2012 - 01.2016
HOA RAMOSSDA Data Sharing Coordinator