Christiane Boutrous
TopGolf
Broomfield,CO
5
years of professional experience
Results-driven professional with extensive experience in hospitality. Known for strong multitasking abilities and exceptional customer service, contributing to streamlined operations and improved guest satisfaction. Committed to fostering a positive team environment and enhancing overall service quality.
Work History
Bay Host/Event Ambassador/Bartender
4 Years 11 Months- Managed bay operations, ensuring timely guest service and satisfaction.
- Trained new staff on company policies and optimal customer service practices.
- Coordinated with kitchen and bar teams to streamline order delivery processes.
- Served high customer volumes during special events, nights, and weekends.
- Managed on-site guest relations, enhancing attendee experience and satisfaction levels.
Server/Opening Team
4 Months- Managed order accuracy and timely delivery of food and beverages to tables.
- Trained and mentored new staff on menu offerings and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Selected as a member of the opening team for a new restaurant launch.
- Collaborated with management and staff to identify and resolve operational issues during the restaurant's launch period.
Education
Flight Instructor - Aviation
- Instrument Rated Private Pilot
Associate of Applied Business - Business
- Phi Theta Kappa Honor Roll
Skills
Punctuality
Cleanliness
Engaging personality
Upselling strategies
Strong multitasking
Timeline
Bay Host/Event Ambassador/Bartender
TopGolf
07.2021 - CurrentRead More
Server/Opening Team
My Neighbor Felix
03.2021 - 07.2021Read More
Rocky Mountain Flight School
Flight Instructor from Aviation
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Front Range Community College
Associate of Applied Business from Business
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