Results-driven professional skilled in customer service, communication, and team collaboration. Proven ability to streamline processes and resolve customer inquiries, contributing to overall satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Delivery Expert
Dominos Pizza Inc.
Pleasant Grove
02.2026 - Current
Delivered pizzas promptly to customers in various locations.
Communicated with customers about order status and changes, providing clarity and enhancing customer experience.
Managed cash transactions and processed customer payments to ensure accurate and timely service.
Collaborated with team members to streamline service processes, contributing to improved customer satisfaction.
Production Operator
Bullfrog Spas
Herriman
03.2026 - 04.2026
Followed safety protocols to ensure a safe work environment.
Collaborated with team members to consistently meet production deadlines, ensuring timely delivery of products.
Collaborated with team members to enhance efficiency and productivity on the production line, contributing to smoother operations.
Executed detailed instructions for accurate assembly of complex plumbing diagrams, ensuring quality and functionality.
E-Commerce Shopper
Albertsons
Rexburg
09.2025 - 12.2025
Resolved customer inquiries regarding order status or product availability.
Utilized handheld devices to track inventory and manage orders accurately.
Collaborated with management to streamline shopping and delivery processes for improved efficiency.
Resolved customer complaints using effective communication techniques to enhance customer experience.
Processed orders promptly to maximize customer satisfaction and support retention.
Dasher
DoorDash
Rexburg
01.2025 - 06.2025
Delivered food orders efficiently to ensure customer satisfaction and timely service.
Confirmed order details with customers and addressed concerns to enhance overall experience.
Provided excellent customer service through friendly interactions and support.
Verified order accuracy at pickup and ensured all items were included for seamless delivery.
Framer
The Occasions Group
Rexburg
10.2024 - 12.2024
Assembled custom frames using various materials and tools for diverse projects.
Collaborated with team members to ensure timely completion of framing tasks.
Maintained a clean and organized workspace for safe and efficient operations.
Phone Interviewer
Venture Data
Rexburg
08.2024 - 11.2024
Conducted phone interviews to gather actionable client feedback and data insights.
Recorded and analyzed interview responses accurately using company-specific software tools to support decision-making.
Maintained confidentiality and data integrity during all phone interactions.
Engaged with diverse populations to enhance inclusivity in feedback collection.
Shift Leader
Little Caesars
Rexburg
05.2019 - 06.2024
Supervised team members during busy shifts to ensure efficient service.
Trained new employees on food preparation and customer service standards.
Resolved customer complaints promptly and professionally.
Enforced company policies to maintain a positive work environment and customer experience.
Managed inventory levels to maintain stock availability and minimize waste.
Conducted quality checks on food products to ensure compliance with standards.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.