Christianna Dixon
Florence,SC
Work Preference
Summary
Detail-oriented administrative and compliance-focused professional with experience reviewing documentation, maintaining regulatory compliance, analyzing records for accuracy, and supporting high-volume operations in highly regulated environments. Skilled at identifying discrepancies, maintaining accurate electronic records, researching issues, meeting strict deadlines, and collaborating across departments to ensure policy compliance. Recently earned a South Carolina Life, Accident & Health Insurance Producer License, demonstrating knowledge of regulated financial and insurance environments and a commitment to compliance.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Benefits Advisor
Extend Health,LLC
06.2026 - Current
- Delivered comprehensive benefits consultations to clients, ensuring optimal plan selections.
- Educated employees on health insurance options, enhancing understanding of benefits packages.
- Streamlined enrollment processes, improving efficiency and reducing client wait times.
- Analyzed client needs to customize benefit solutions, increasing satisfaction rates.
Driver
Costal Flow LLC
10.2025 - 03.2026
- Coordinated delivery routes and maintained accurate tracking of packages.
- Communicate with customers to confirm deliveries and resolve concerns.
- Demonstrated reliability and efficiency in a fast-moving environment.
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
Claims Technician
Blue Cross Blue Shield of South Carolina
08.2024 - 12.2025
- Maintain accurate electronic records while ensuring compliance with organizational policies and HIPAA requirements.
- Managed high-volume workloads while consistently meeting productivity and quality expectations.
- Processed and adjudicated claims to ensure compliance with company policies and regulations.
Rural Carrier Associate
United States Postal Service
11.2022 - 08.2024
- Prioritized competing responsibilities while maintaining accuracy and timeliness.
- Delivered mail and packages efficiently to rural locations, ensuring timely service and customer satisfaction.
- Organized and prioritized daily route schedules to maximize efficiency and reduce delivery times.
- Operated postal vehicles safely while adhering to all traffic regulations and company policies.
Substitute Teacher
ESS
10.2022 - 01.2024
- Communicate effectively with students, parents, and school staff.
- Adapted quickly to new classrooms and maintained structured learning environments.
- Adapted instructional strategies to meet individual student needs.
Claims Processor
Blue Cross Blue Shield of South Carolina
08.2022 - 11.2022
- Reviewed healthcare claims and supporting documentation for completeness and accuracy.
- Maintain confidentiality while handling protected health information.
- Processed health insurance claims with high accuracy, ensuring compliance with company policies and regulations.
- Reviewed claim submissions for completeness and adherence to guidelines, reducing processing errors.
Technical Support Representative
Kelly Services
02.2020 - 12.2021
- recorded customer interactions accurately within CRM systems.
- Managed escalations effectively, maintaining high levels of customer satisfaction during critical situations.
- Collaborated with cross-functional teams to enhance customer support processes and tools.
- Resolved complex technical issues for clients, ensuring timely and effective solutions.
Education
Medical Billng And Coding - Medical Billing & Coding
DeVry University
Villa Park, ILSkills
- High-volume Management
- Benefits analysis
- Attention to detail
- Critical thinking
- Documentation & Reporting
- HIPAA Compliance
- Cross Team Collaboration
- Adaptability and flexibility
- Claims processing
- Sales experience
Certification
- Insurance Producer (Accident & Health or Sickness, Life), SCDOI | License #22274038 | Exp: Aug 2028
- Registered Pharmacy Technician – South Carolina Board of Pharmacy License #: PHT.74983.PT | Exp: June 2028
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Benefits Advisor
Extend Health,LLC
06.2026 - Current
Driver
Costal Flow LLC
10.2025 - 03.2026
Claims Technician
Blue Cross Blue Shield of South Carolina
08.2024 - 12.2025
Rural Carrier Associate
United States Postal Service
11.2022 - 08.2024
Substitute Teacher
ESS
10.2022 - 01.2024
Claims Processor
Blue Cross Blue Shield of South Carolina
08.2022 - 11.2022
Technical Support Representative
Kelly Services
02.2020 - 12.2021
Medical Billng And Coding - Medical Billing & Coding
DeVry University